Engagement Administrator, LAS Practice

hace 4 semanas

Ciudad de México, Ciudad de México Spencer Stuart A tiempo completo
Job Summary

The Engagement Administrator, LAS Practice is a key member of the Leadership Advisory Services (LAS) team, working closely with consultants, associates, project managers, and business development teams to ensure the timely, efficient, and successful completion of each assignment.

Key Responsibilities
  • Understand the scope of all assignments, including deliverables, timetables, objectives, key stakeholders, and capacity.
  • Responsible for assignment administration, including assisting in the production of client engagement letters and following up on receipt of signed documentation from clients and participants.
  • Work closely with client organizations to schedule meetings and resources, including assistance with hotel reservations, air travel, directions, and other assignment-related requirements.
  • Prepare, store, and manage all production work associated with an assignment, including qualifications packages, proposals, engagement letters, presentations, assessment reports, surveys, closeout letters, and participant and client correspondence.
  • Manage and maintain consultant calendars and coordinate travel arrangements.
  • Prepare monthly expense reports and ensure accuracy of the allocation of client-related expenses.
  • Provide assistance with additional office responsibilities, including supporting multiple consultants, document proofreading and quality assurance, client meeting preparation, EA mentoring, special office projects, social functions, and other tasks identified by the office administrative manager.
Requirements
  • Minimum of 5-7 years of experience as an Executive Assistant or comparable position.
  • Experience in a professional services environment is preferable.
  • Minimum of 1-2 years of experience working within a global organization, ideally in teams across LATAM and Americas.
  • Cultural savviness/openness; ability to adapt to, and collaborate with, multiple country and regional cultures.
  • Strong project coordination/management skills.
  • Excellent written and verbal communication skills.
  • Experience communicating with stakeholders at the board, C-suite, and senior executive levels.
  • Excellent proofreading skills, including reading for content and messaging.
  • Expert user of Office Applications (Word, Excel, PowerPoint, and Outlook).
  • Experience working with a database is considered a significant asset.
  • Typing speed of 65 WPM or more.
  • Advanced PowerPoint skills are a must.
  • An undergraduate degree is preferred.
Critical Capabilities
  • Project Coordination/Management: Proactively manage projects to ensure smooth and high-quality outcomes while working on multiple assignments with competing priorities and abbreviated timelines.
  • Communication and Relationship Management: Communicate clearly and interact with others in a manner that demonstrates and inspires confidence.
  • Collaborating and Influencing: Demonstrate the ability to engage and influence (up, down, and across) with others and help navigate complex challenges and create enduring partnerships.
  • Quality: Demonstrate ethical, sound professional practices, and personal accountability.
Personal Characteristics
  • Strong client orientation; inherent desire to deliver beyond the call of duty.
  • Very strong organization and prioritization skills.
  • Discretion and sensitivity in dealing with confidential communications and documentation.
  • Endurance and the ability to handle multiple conflicting priorities at once.
  • Solid judgment: the ability to make sound decisions and work autonomously in the absence of constant supervision.
  • Proactive; takes steps to prevent problems before they occur.
  • Assertive; confidently push back when necessary while maintaining positive relationships and high standards.

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