Senior Incident Response Analyst

hace 4 semanas


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

In this exciting opportunity, you will play a critical role in our Senior Incident Response Analyst position, where you will be responsible for supporting incident management coordination through its lifecycle, from activation of the appropriate cross-functional partners through closure.

Your Key Responsibilities

  • Engage partners during incident management calls to ensure they have a clear understanding of the incident, its action plan and path to resolution, and their role in the process.
  • Manage all applicable incident collateral, including executive communications and reports.
  • Partner with other security teams to identify and drive cross-functional process improvements.
  • Assess overall incident management & response capabilities to develop and drive process improvements.
  • Operate as part of a 24x7 global incident response team with an understanding and flexibility to work off-hours when necessary.
  • Advise leadership on strategies to improve security operations and proactively thwart intrusion attempts.
  • Define risk, analyze potential threats, and lead process improvement initiatives.
  • Work with a diverse team of security professionals to address complex issues and tasks in a fast-paced environment.

About You

We're looking for a highly skilled and experienced professional with a strong background in Information Technology or Systems and a proven track record in supporting and leading processes or programs in Information Technology or Security.

Requirements

  • Have obtained a bachelor's degree or equivalent experience - a degree in an Information Technology or Systems related subject area is preferred but not required.
  • Have 3+ years of experience supporting and leading processes or programs in Information Technology or Security.
  • Experience with tools like Kape, Encase, Axiom, FTK, XWays or just disk/memory forensics.
  • Solid organizational and critical-thinking skills and demonstrate close attention to detail and care in your work.
  • Effective written and oral communicators.
  • Ability to learn and operate in a dynamic environment, comfortable with ambiguity and fast turn-around times.
  • Exhibit good interpersonal skills and can influence/execute across multiple stakeholder groups.
  • Quick learner and have a demonstrated ability to distill complex information into quickly digestible reports & presentations for executives.
  • Comfortable with a flexible schedule, including working off-hours and weekends if necessary.

Desired Knowledge or Experience

  • SANS GIAC, CompTIA Security+ CE, or similar professional security certifications.
  • Experience with ServiceNow or similar service management/ticketing systems.
  • Experienced with processes, tools, and techniques in incident response and forensic investigations.
  • Experience using event escalation and reporting procedures.
  • Experience supporting Network Investigations.
  • Understanding of standard security controls for Windows, Linux, and network equipment.
  • Strong knowledge of cyber investigations, containment, gathering of artifacts, and case management.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


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