Senior Incident Response Lead

hace 4 días


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly skilled Senior Incident Response Analyst to join our team at Thomson Reuters. As a key member of our Incident Response (IR) team, you will play a critical role in supporting our Corporate Global Cyber Security efforts.

In this challenging and rewarding role, you will lead the coordination of tactical incident management activities and drive the execution of the function's maturity activities, such as improvements to our cross-functional security incident management processes.

Key Responsibilities
  • Support incident management coordination through its lifecycle, from activation of the appropriate cross-functional partners through closure.
  • Engage partners during incident management calls to ensure they have a clear understanding of the incident, its action plan and path to resolution, and their role in the process.
  • Manage all applicable incident collateral, including executive communications and reports.
  • Partner with other security teams to identify and drive cross-functional process improvements.
  • Assess overall incident management & response capabilities to develop and drive process improvements.
  • Operate as part of a 24x7 global incident response team with an understanding and flexibility to work off-hours when necessary.
  • Advise leadership on strategies to improve security operations and proactively thwart intrusion attempts.
  • Define risk, analyze potential threats, and lead process improvement initiatives.
  • Work with a diverse team of security professionals to address complex issues and tasks in a fast-paced environment.
About You

We're looking for a motivated and experienced individual with a strong background in incident response and cybersecurity. The ideal candidate will have:

  • A bachelor's degree or equivalent experience in an Information Technology or Systems related subject area.
  • 3+ years of experience supporting and leading processes or programs in Information Technology or Security.
  • Solid organizational and critical-thinking skills, with close attention to detail and care in their work.
  • Effective written and oral communication skills.
  • The ability to learn and operate in a dynamic environment, comfortable with ambiguity and fast turn-around times.
  • Good interpersonal skills and the ability to influence/execute across multiple stakeholder groups.
  • A quick learner with the ability to distill complex information into quickly digestible reports & presentations for executives.
  • Comfortable with a flexible schedule, including working off-hours and weekends if necessary.
Desired Knowledge or Experience
  • SANS GIAC, CompTIA Security+ CE, or similar professional security certifications.
  • Experience with ServiceNow or similar service management/ticketing systems.
  • Experienced with processes, tools, and techniques in incident response and forensic investigations.
  • Experience using event escalation and reporting procedures.
  • Experience supporting Network Investigations.
  • Understanding of TCP/IP communications & knowledge of how standard protocols and applications work at the network level, including DNS, HTTP, and SMB.
  • Understanding of standard security controls for Windows, Linux, and network equipment.
  • Strong knowledge of cyber investigations, containment, gathering of artifacts, and case management.

We offer a comprehensive benefits package, including a hybrid work model, culture of inclusivity, wellbeing programs, and opportunities for learning and development. If you're passionate about cybersecurity and incident response, we encourage you to apply for this exciting opportunity to join our team at Thomson Reuters.



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