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Front Desk Associate

hace 2 meses

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Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and productive stay for our guests.

Key Responsibilities:

  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Provide information and recommendations on local attractions and services
  • Manage guest requests and concerns, escalating issues to management as needed
  • Maintain accurate records and reports, including guest information and hotel operations

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Marriott International, Inc.

Marriott International, Inc. is a leading global hospitality company with over 330 managed locations in more than 20 countries. We are committed to delivering exceptional guest experiences and providing a refreshing environment that helps guests stay connected and balanced.