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Recepcionista de Front Desk

hace 1 mes

Ciudad de México, Ciudad de México Casa Sol Zipolite A tiempo completo
Descripción del Puesto

Casa Sol Zipolite busca un Front Desk Receptionist para unirse a nuestro equipo de atención al huésped. En este rol, serás el primer punto de contacto entre nuestros huéspedes y el hotel, brindando información y atención personalizada para garantizar una experiencia inolvidable.

Responsabilidades
  • Recibir a los huéspedes y llevar a cabo el proceso de Check In, explicar las amenidades e indicar las distintas zonas y servicios del hotel.
  • Actuar como punto de referencia para los clientes que necesiten ayuda o información, así como atender sus solicitudes eficientemente.
  • Conocer las instalaciones del hotel y así como los establecimientos y servicios cercanos para hacer las recomendaciones apropiadas.
  • Mantener comunicación con las áreas que integran al hotel para resolver de manera eficaz las solicitudes de los huéspedes.
  • Organizar excursiones, medios de transporte, etc. cuando lo soliciten los huéspedes del hotel.
  • Elaborar la cuenta final de los huéspedes para realizar el proceso de Check Out, realizando el registro de pagos de estancia y propinas en sus respectivos programas y base de datos.
Requisitos
  • Nivel de inglés avanzado obligatorio (oral y escrito comprobable).
  • Preparatoria concluida.
  • 1 o 2 años de experiencia en puesto similar (no obligatorio).
  • Edad entre 24 y 34 años.
Beneficios
  • Horarios flexibles.
  • Servicio de comedor.
  • Uniformes gratuitos.
  • Propinas.
Condiciones de Trabajo
  • Jornada de trabajo de 8 horas al día, 6 días a la semana.
  • Salario mensual de $10,000 MXN a $12,000 MXN (de acuerdo a experiencia) + alojamiento.