Technology Delivery Executive
hace 7 días
Job Summary
We are seeking a seasoned Technology Delivery Executive to lead our complex Professional Services projects and support qualified sale opportunities.
The ideal candidate will have a strong background in software development and project management, with experience in retail industry, particularly store operations.
This role involves daily interactions with the project management team, including attending scrum calls, collaborating with Client Program Managers, and managing project budget while maintaining successful client relationships.
Main Responsibilities
- Responsible for overall program execution and solution delivery across complex projects requiring navigation of various levels of matrixed organizations and 3rd party vendor participation.
- Advises and reviews project plans, resource plans, and test plans across multiple projects or very large projects.
- Demonstrates significant domain and discipline knowledge in translating customer requirements into plans. Project tracking and reporting, including defining detailed project plan with delivery phases for Toshiba solution enhancements and future phases.
- Lead frequent program updates to Clients and TGCS executives. Issue Escalation and Management within client and TGCS.
- Carries overall responsibility for Toshiba client delivery across all Toshiba deliverables. Issue Escalation and Management within client and TGCS.
- Risk Identification and Mitigation strategies.
- Focus on reducing delays from both organizations and removing bottlenecks.
- Obtain and sustain the commitment of key client personnel necessary for project execution. Follow-up and review significant project milestones and client's acceptance.
- Manage baselined budget, scope, and time and incorporate the appropriate change controls policies and processes into program management practices.
- Reviews whether the baselined budget, scope, and schedule are under control and the change controls are incorporated as per process.
- Provide leadership and direction to TGCS Architects, Business Analysts and Project Managers. Day-to-day leadership of Toshiba on-site delivery personnel.
- Represent delivery teams in joint reviews, management, committee reviews, and Steering Committee meetings.
- Mentors junior Project Managers and grows leadership skills across the practice.
- Facilitates requirements-gathering workshops with external audiences.
- Provides ownership of and content for RFPs and RFIs.
- Identifies opportunities to leverage existing assets (domain functionality, tooling, documentation) in new projects.
- Contributes to or leads portfolio and cross-organizational strategic initiatives and/or projects.
- Establishes, documents, and evolves organization-wide delivery best practices including common tooling, workflows, automation, and environments.
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