Site Reliability Engineer
hace 4 semanas
About FICO
FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions.
The Opportunity
The Site Reliability Engineer is a critical role that combines software development and systems engineering. As a full-stack support engineer, you will be responsible for managing complex distributed enterprise SaaS offerings. Your focus will be on uptime, scalability, and rapid development and deployment through a CI/CD pipeline. You will apply methodologies used in development to identify and resolve problems in the environment, architecture, and code.
Key Responsibilities
- Support the full stack of Public Cloud, Private Cloud, and SaaS Enterprise Products.
- Manage the operations and stability of the environments in accordance with established procedures and best practices.
- Drive incidents to and beyond resolution, identifying points of remediation and improvement for ever improving software and environment reliability.
- Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.
Requirements
- Intermediate to advanced Linux experience.
- Bachelor's degree in computer science or equivalent on-the-job experience.
- Working knowledge of core AWS tech stack services (EC2, ECS, S3, RDS, Lambda, CloudFormation, CloudWatch, DynamoDB, etc.) or non-AWS Cloud Equivalent. Certification a plus.
- Java programming background.
- Python Development experience.
- Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
- Working knowledge of networking systems and protocols, firewalls, and TCP/IP networks, standards, and architectures. Hands-on knowledge of load balancers and firewalls desired.
- Experience with Infrastructure as Code (IaC).
- Familiarity with ITIL standards and technologies (ServiceNow).
- Scripting/programming experience in NodeJS or BASH Shell a plus.
- Working Knowledge of Git/Bitbucket a plus.
What We Offer
- An inclusive culture reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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