Customer Service Representative Tijuana WFH Opportunity

hace 2 meses


Tijuana, Baja California, México Tres R A tiempo completo
Company Overview

Tres R, a reputable agency of placement, is seeking a talented and bilingual individual to join our team as a Customer Service Representative in Tijuana, Baja California. As an agent, you will work closely with our clients, providing exceptional service and support.

Salary and Benefits

The estimated monthly salary for this position is $22,479, paid weekly. Additionally, you will receive a productivity bonus, paid training, and access to excellent location with public transportation. Legally-mandated benefits, vacation and premium pay, savings fund, health services institution, federal housing credit program, rewards and recognition program, road to growth opportunities, employee discounts, and more.

Job Description

As a Customer Service Representative, you will be responsible for answering customer inquiries, clarifying information, and resolving issues related to services. You will also assist customers with processing outstanding balances over the phone or guiding them to visit their nearest branch for cash payments.

Required Skills and Qualifications

We are looking for candidates with intermediate to advanced level English skills, basic education, and no prior experience required. However, having experience in call centers is a plus. We offer a flexible schedule with two breaks per week, available shifts from Monday to Friday or Saturday, and varying start times between 6:30 am and 10:00 pm.

Benefits

In addition to the competitive salary, we offer various benefits, including:

  • Weekly Pay & Productivity Bonus
  • Paid Training (Including Bonus)
  • Excellent Location Accessible to All Public Transportation
  • Legally-Mandated Benefits
  • Vacation and Vacation Premiums
  • Savings Fund & Voluntary Savings Plan
  • Health Services Institution (IMSS)
  • Federal Housing Credit Program INFONAVIT/FONACOT
  • Rewards and Recognition Program
  • Road to Growth Opportunities (Great Opportunities to Grow in the Company)
  • Employee Discounts for Tuition with Local Universities
  • Employee Discounts with Participating Local Businesses


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