Customer Service Representative Opportunity

hace 1 mes


Tijuana, Baja California, México Tap A tiempo completo

Company Overview

Tap, a leading company in the industry, is currently seeking a highly skilled Customer Service Representative to join our team. With a focus on providing exceptional customer experiences, we are committed to delivering top-notch service that exceeds our customers' expectations.

Salary and Benefits

We offer an attractive salary of $15,000 per year, which includes comprehensive benefits such as private social security and full training payment. Additionally, employees will enjoy free dining service during training and short-term growth opportunities.

Job Description

As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with our team to provide excellent customer service and support, ensuring that our customers have a positive experience with our company.

Required Skills and Qualifications

To be successful in this role, you will need advanced English language skills and basic PC skills. Previous experience in customer service, particularly over the phone, is also highly desirable. We welcome candidates who are passionate about delivering exceptional customer experiences and possess a strong team mindset.

Benefits

In addition to the competitive salary and benefits package, we offer a range of perks to enhance your career development and work-life balance. These include:

  • Comprehensive training and development programs to help you grow professionally
  • A supportive and inclusive work environment that values diversity and inclusivity
  • A generous paid time off policy to ensure you can recharge and pursue your passions

What We Need

We are looking for individuals who embody the following qualities:

  • Advanced English language skills
  • Basic PC skills
  • Previous experience in customer service (preferably over the phone)

Level of Education Desired

We require a high school diploma or equivalent as a minimum qualification. If you hold a higher level of education, please let us know, and we will take it into consideration.

Level of Experience Desired

We prefer candidates with previous experience in customer service, although we welcome applications from those who are new to the field but possess the right skills and attitude.

Department Function

This role will be based in the Call Centers/Telemarketing department, where you will work closely with our team to deliver exceptional customer experiences.

Industry

We operate in the dynamic and fast-paced Call Centers/Telemarketing industry, where innovation and customer-centricity drive our success.



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