Customer Service Representative Tijuana
hace 2 semanas
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Tijuana. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences.
In this role, you will be responsible for providing world-class care to our clients, which includes providing general information, updating customer information and profiles, and receiving calls to answer their questions, clarifications, and information on services.
Key Responsibilities- Provide customer service to policyholders via phone
- Update customer information and profiles as needed
- Respond to client inquiries in a timely and professional manner
To succeed in this role, you should have:
- A basic education level
- Intermediate/advanced English language skills
- Previous experience in a call center environment
- No age restrictions
We offer a competitive salary of $17,000 - $20,000 per month (paid weekly), plus productivity bonuses and other benefits, including:
- Weekly pay and productivity bonus
- Paid training with bonus
- Excellent location accessible to public transportation
- Legally-mandated benefits
- Vacation and vacation premiums
- Savings fund and voluntary savings plan
- Health services institution (IMSS)
- Federal housing credit program INFONAVIT/FONACOT
- Rewards and recognition program
- Road to growth (great opportunities to grow in the company)
- Employee discounts for tuition with local universities
- Employee discounts with participating local businesses
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