Customer Service Representative Tijuana

hace 2 semanas


Tijuana, Baja California, México Tres R A tiempo completo
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team in Tijuana. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences.

In this role, you will be responsible for providing world-class care to our clients, which includes providing general information, updating customer information and profiles, and receiving calls to answer their questions, clarifications, and information on services.

Key Responsibilities
  • Provide customer service to policyholders via phone
  • Update customer information and profiles as needed
  • Respond to client inquiries in a timely and professional manner
Requirements

To succeed in this role, you should have:

  • A basic education level
  • Intermediate/advanced English language skills
  • Previous experience in a call center environment
  • No age restrictions
What We Offer

We offer a competitive salary of $17,000 - $20,000 per month (paid weekly), plus productivity bonuses and other benefits, including:

  • Weekly pay and productivity bonus
  • Paid training with bonus
  • Excellent location accessible to public transportation
  • Legally-mandated benefits
  • Vacation and vacation premiums
  • Savings fund and voluntary savings plan
  • Health services institution (IMSS)
  • Federal housing credit program INFONAVIT/FONACOT
  • Rewards and recognition program
  • Road to growth (great opportunities to grow in the company)
  • Employee discounts for tuition with local universities
  • Employee discounts with participating local businesses


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