Operations Manager

hace 4 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role

Amazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.

Key Responsibilities

  • Lead and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Requirements

  • Ability to work weekends, holidays, and/or overnight shifts
  • Ability to work overtime both in peak season and as needed
  • 1+ years of employee and performance management experience
  • 1+ years of experience as a people manager, continuous improvement, and operational procedures
  • Communication Skills
  • Bachelor's degree or 2+ years of work experience
  • KPI's Knowledge (Analysis and Presentation)
  • Fluent English/Spanish

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