DMS Administrator

We are seeking a highly skilled DMS Administrator to join our team at the KION Group. As a key member of our Product Lifecycle Management (PLM) group, you will be responsible for configuring, maintaining, and supporting our Document Management Systems (DMS) globally.

• Configure, install, and maintain the KION DMS system after selection.
• Design, build, develop, and maintain DMS Systems and integrating them with other systems.
• Monitor performance, troubleshoot issues, optimize the environment for efficiency and health of the environment.
• Work with other team members to help define, develop, and maintain API integrations to other environments like SAP, Configura or AutoCAD.
• Ensure data security and compliance per KION standards.
• Implement and manage the backup/restore procedures and best practices per the selected vendor.
• As a technical specialist, you are constantly working on the documentation and further development of best practices and the further expansion of our knowledge database.
• Work cross-functionally with peers, developers, product owners, management, and other departments to develop and deliver successful customer solutions.
• Manage assigned cases; utilizing RemedyForce to track, document, monitor, and communicate customer expectations, issues, status, action items, and deliverables.
• Provide backline support by collaborating, assisting, and sharing knowledge with local and cross functional teams as needed while ensuring SLA adherence.
• Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.
• Monitor and present periodic status to stakeholders.
• Monitor Risks / Issues and prepare appropriate mitigation plans.

• Bachelor's Degree with 5+ years of experience as a DMS Administrator with emphasis on Hyland Alfresco.
• Desired experience in Documentum, OpenText, Enovia or other similar Document Management systems.
• Expertise in Alfresco - CMIS, Alfresco - Web Forms, Alfresco Content Services, and Alfresco Process Services.
• Experience with Alfresco Administration, Content Management, Integration, Optimization, Backup, Recovery, Trouble shooting and security Compliance.
• Strong knowledge of ECM principles, Alfresco architecture, and Alfresco Community/Enterprise editions.
• Strong communication skills (English required C1/C2).
• Strong problem solving; self-starter; detail oriented; excellent time-management/schedule skills; ability to meet deadlines; desire to learn.
• Must be willing and able to work evenings, weekends, and overtime as needed.
• Experience working with global teams.
• Proficient using Project Management tools (JIRA), preparing, and presenting appropriate status reports.
• Resume/CV must be submitted in English.
• Willingness to travel up to 10% internationally.