Medical Support Specialist
hace 23 horas
About the Job:
Optumus MDT is seeking a medical support specialist to join their team in Mexico City. The ideal candidate will have previous experience working in a call center environment, preferably with USA-based customers. This role will require proficiency in MS Office and excellent communication skills in both English and Spanish.
Responsibilities:
- Answer and direct phone calls to the appropriate personnel or initiate a triage message.
- Record accurate messages and maintain patient confidentiality.
- Patient registration and scheduling appointments.
- Accurate documentation of patient information.
- Verify patient insurance information and update billing staff.
- Assist with medical records requests.
Requirements:
- Admin or assistant experience.
- Knowledge of office management systems.
- Excellent communication and organizational skills.
- Proficient in MS Office.
- Bilingual in English and Spanish.
Optumus MDT offers competitive salary, company-paid holidays, and health benefits. If you have experience working with English-speaking customers and are proficient in MS Office, apply today.
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