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Training and Onboarding Specialist

hace 2 meses

Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

About the Role

We are seeking a highly skilled and experienced Training and Onboarding Specialist to join our team at Arrive Logistics. As a key member of our Learning and Development team, you will be responsible for designing and delivering comprehensive training programs for our new hires.

Key Responsibilities

  • Develop and implement training programs for Client Success, Business Development, Carrier Sales, Driver Services, and Cross-Border Mexico teams.
  • Evaluate trainee performance and provide constructive feedback to improve their skills and knowledge.
  • Collaborate with leadership to continuously evaluate and improve the training program.
  • Prepare new hires for their transition to the sales floor and work with hiring managers to ensure a seamless hand-off.
  • Support the facilitation of continued education content and stay up-to-date with the latest industry trends.
  • Build strong partnerships with the L&D leadership team to collaborate and continuously improve training initiatives.
  • Support the development of content for cross-border learning needs across Arrive Logistics.
  • Collaborate with other members of the L&D team on various department projects and tasks.
  • Provide a highly engaging and inspiring environment that motivates new hires and excites them to continue their career at Arrive Logistics.

Requirements

  • Bachelor's degree, preferred.
  • 9+ months of sales or operations experience at a third-party logistics provider and/or transportation company; Cross-Border Mexico experience a plus.
  • Bilingual - Full professional proficiency in English and Spanish (High B2-C1).
  • Excellent public speaking skills.
  • Ability to engage and inspire an audience in a training setting.
  • Ability to challenge trainees and hold them accountable.
  • Ability to assess talent and provide feedback.
  • Ability to answer advanced-level questions regarding 3PL, sales, and Arrive Logistics.
  • Flexible and solutions-oriented.
  • Drive to continuously learn about sales and the freight brokerage industry to pass on knowledge to others.
  • Positive attitude and a winning spirit.

What We Offer

  • Get recognized through our employee rewards program.
  • Take advantage of our benefits, including monthly grocery vouchers, vacation days, savings fund, medical insurance, and more.
  • Casual dress code.
  • Free meals on Mondays and Fridays.
  • Free parking on site.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Complimentary coffee and tea.
  • Get paid to work with your friends through our Referral Program.

About Arrive Logistics

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive Logistics a place we all love to work.