Cloud Solutions Engineer
hace 13 horas
Your role as a Cloud Solutions Engineer at Oracle involves resolving technical issues, monitoring systems, and collaborating with internal teams to implement best practices. You will engage with customers to understand their needs, provide training, and deliver exceptional customer service.
Responsibilities:
- Manage and support customer environments in OCI cloud.
- Provide guidance and assist customers in OCI adhering to the best practices principles and guidelines.
- Communicate with corporate customers via electronic service regarding finding solutions for technical problems identified in Oracle Cloud products.
- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
Requirements:
Technical Skills- Experience with Cloud IAAS & PASS (preferably OCI) - 3+ years.
- 6+ Years of overall experience in any domain preferably Database or system or network administration.
- Experience on Cloud Database Services - preferably OCI VMDB, EXACC, EXACS, ADB, ADW, MYSQL and NOSQL DB.
- Certifications:OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect.
- Familiarity with IaaC tools like ansible, terraform etc.
- Understanding of Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics.
- Ability to drive performance issues and complex architecture issues.
- Knowledge on OIC management of Oracle integrations.
$120,000 - $180,000 per year, depending on location and experience.
About This RoleThis position is ideal for individuals who enjoy working in a fast-paced environment, are skilled in problem-solving, and have excellent communication skills. As a Cloud Solutions Engineer, you will be responsible for delivering high-quality solutions to customers, ensuring timely delivery of resolutions, and continuously improving processes.
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