Cloud Systems Engineer

hace 1 mes


Zapopan, Jalisco, México Oracle A tiempo completo

Job Overview


The Cloud Operations Engineer will be responsible for ensuring the availability, scalability, and efficiency of Oracle cloud services. This role involves solving complex problems related to infrastructure cloud services, handling customer incident tickets, and deploying software in test or production systems.


Key Responsibilities



  • Solve complex problems related to infrastructure cloud services
  • Handle customer incident tickets and/or deploy software in test or production systems
  • Partner with development teams in meeting SLA to unblock customers
  • Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio
  • Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs)

Requirements



  • Strong knowledge of major scripting languages (python/bash/java), Linux/Unix systems and commands, databases, applications, tools, networks, etc.
  • Experience running large scale customer facing web services
  • Identifies solutions to understanding of load balancing technologies and experience with databases and big data stores, and container technologies
  • A minimum of 1 to 5+ years' experience of running large scale customer facing web services
  • BS or MS degree or equivalent experience relevant to functional area

Benefits


Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, age, or any other characteristic protected by law.



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