Retail Service Agent

hace 4 semanas


Xico, México Fedex Lac A tiempo completo
Job Summary

As a Retail Service Agent at FedEx Lac, you will be responsible for providing exceptional customer service and administrative support to our customers. This role involves a variety of tasks, including data entry, package handling, and customer communication.

Key Responsibilities

  • Provide customer service and support to customers via phone, email, and in-person
  • Process and manage packages, including data entry and tracking
  • Collaborate with colleagues to achieve sales and service objectives
  • Perform administrative tasks, such as filing and record-keeping
  • Assist with inventory management and supply ordering

Requirements

  • High school degree or equivalent
  • Proficiency in English
  • 2+ years of customer service experience
  • Ability to lift 75 lbs and maneuver packages weighing up to 150 lbs
  • Excellent communication and problem-solving skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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