Collections Analyst

hace 1 mes


Ciudad de México, Ciudad de México AIG A tiempo completo

Collections Analyst Role Overview

AIG is a leading global insurance organization seeking a Collections Analyst to join our team. In this role, you will be responsible for managing collection activities, providing customer service, and ensuring accurate premium payments.

Key Responsibilities

  • Manage collection activities for assigned accounts, brokers, and agents, ensuring timely and accurate premium payments.
  • Provide exceptional customer service, resolving issues related to premium payments, and ensuring customer satisfaction.
  • Prepare and analyze monthly cash flow statements for premium receivables, ensuring accurate financial reporting.
  • Administer special accounts, reconcile transactions, and perform prior cancellation of policies outside the agreement.
  • Collaborate with collections projects, analyzing data, and identifying trends to improve collection efficiency.

Requirements

  • Bachelor's degree in Business or a related field.
  • At least 1 year of experience in the insurance industry, preferably in collections.
  • Negotiation, proactive, resilient, customer service, productivity improvement, analytical, and teamwork skills.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office, especially Excel, and Word.

AIG Benefits

AIG offers a range of benefits, including a 100-year legacy of making the world a better place. We provide a range of employee benefits, including healthcare, savings, financial protection, and wellbeing. We also offer a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge.



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