Collections Analyst
hace 1 mes
Collections Analyst Role Overview
AIG is a leading global insurance organization seeking a Collections Analyst to join our team. In this role, you will be responsible for managing collection activities, providing customer service, and ensuring accurate premium payments.
Key Responsibilities
- Manage collection activities for assigned accounts, brokers, and agents, ensuring timely and accurate premium payments.
- Provide exceptional customer service, resolving issues related to premium payments, and ensuring customer satisfaction.
- Prepare and analyze monthly cash flow statements for premium receivables, ensuring accurate financial reporting.
- Administer special accounts, reconcile transactions, and perform prior cancellation of policies outside the agreement.
- Collaborate with collections projects, analyzing data, and identifying trends to improve collection efficiency.
Requirements
- Bachelor's degree in Business or a related field.
- At least 1 year of experience in the insurance industry, preferably in collections.
- Negotiation, proactive, resilient, customer service, productivity improvement, analytical, and teamwork skills.
- Excellent written and verbal communication skills.
- Proficient in MS Office, especially Excel, and Word.
AIG Benefits
AIG offers a range of benefits, including a 100-year legacy of making the world a better place. We provide a range of employee benefits, including healthcare, savings, financial protection, and wellbeing. We also offer a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge.
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