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Senior Reporting Analyst

hace 2 meses

Xico, México Ttec A tiempo completo

About TTEC

We are a global leader in customer experience technology and services, helping businesses deliver amazing experiences to their customers. Our purpose is to deliver humanity to business, and we're committed to making a positive impact on our customers, employees, and communities.

What We Do

We help global brands provide exceptional customer experiences, build customer loyalty, and drive business growth. Our team of experts uses data and analytics to identify opportunities and develop solutions that drive business results.

Job Summary

We're seeking a highly skilled Senior Reporting Analyst to join our team. As a Senior Reporting Analyst, you will be responsible for providing data insights and analytics to support business decisions. You will work closely with cross-functional teams to develop and maintain reports, dashboards, and data visualizations that drive business results.

Key Responsibilities

  • Develop and maintain reports, dashboards, and data visualizations to support business decisions
  • Provide data insights and analytics to support business decisions
  • Work closely with cross-functional teams to develop and maintain reports, dashboards, and data visualizations
  • Identify opportunities for process improvements and develop solutions to drive business results
  • Collaborate with stakeholders to understand business needs and develop reports and dashboards that meet those needs

Requirements

  • 5+ years of experience in reporting, business intelligence, or a related field
  • Experience with reporting tools such as Tableau, Bix, and Salesforce
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Bachelor's degree in a business-related field or equivalent

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you're a motivated and detail-oriented individual with a passion for data and analytics, we encourage you to apply for this exciting opportunity.