IT Operations Manager
hace 20 horas
We are seeking a highly skilled IT Operations Lead to join our team at Johnson Controls. As a key member of our IT department, you will be responsible for ensuring the availability, performance, and reliability of our applications.
Key Responsibilities- Manage system configurations, including Pay Codes, Pay Rules, Work Rules, Holiday Credits, and Workforce Genies.
- Set up and monitor inbound and outbound integrations with ERPs, HR/Payroll systems, and other applications.
- Troubleshoot and resolve system issues, working closely with vendors or internal IT teams to implement timely resolutions.
- Collaborate with cross-functional teams to gather user requirements, assess system capabilities, and provide recommendations for system enhancements or improvements.
- Prioritize user requirements by addressing the needs of different stakeholders and user groups, including collecting feedback and providing training/assistance where necessary.
- Ensure that IT systems and infrastructure are secure and compliant with relevant regulations and industry standards.
- Document and enforce system standards, procedures, and policies.
- Stay up to date on industry trends and best practices related to IT operations, as well as understanding and adapting to new technological developments.
- Bachelor's degree
- Experience in timekeeping systems such as Kronos Workforce Central and UKG Dimensions.
- Experience in Prevailing Wage applications, HR, and Payroll applications.
- Experience in Certified Payroll Reporting.
- Experience in Incident management, Change management, and Release management.
- Experience in ERP systems including GL and PA modules.
- Experience in SQL and Oracle PL/SQL.
- Understanding of application development project lifecycle and methodologies used.
- Ability to create visually appealing and engaging presentations.
- Expertise in creating SharePoint sites that are intuitive, user-friendly, and customized to meet the specific needs and preferences of our users.
- Ability to foster collaboration, promote teamwork, and bridge gaps between different areas of the organization.
- Ability to easily adapt to changing circumstances and embrace new challenges.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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