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Freight Pay Specialist

hace 1 mes


Monterrey, Nuevo León, México C.H. Robinson A tiempo completo

 Position Summary:


The Freight Pay Analyst is responsible for supporting the Freight Pay team in answering all carrier freight pay related questions, including client invoicing, adjustments, and credits.


This role requires excellent time management, problem-solving, analytical, and customer service skills.


 Key Responsibilities:



  • Follow standard operating procedures and update when gaps are identified.
  • Integrate data from multiple data sources or functional areas, ensuring data accuracy and integrity, and update data as needed.
  • Run, format, or distribute reports to provide data for various analytical projects.
  • Identify invoicing errors and discrepancies.
  • Utilize problem-solving and critical thinking skills to review error reports monthly.
  • Analyze current accounts payables and receivables to identify payment discrepancies.
  • Contribute to projects that utilize the CHR project-based delivery model.
  • Escalate complex issues to senior team members and/or leadership.

 Requirements:



  • High School Diploma or GED.
  • Ability to work flexible schedule on occasion, including overtime hours when requested.
  • Strong organization skills and attention to detail.
  • Friendly and articulate phone demeanor.
  • Strong verbal and written communication skills.
  • Ability to use own judgement and make decisions.
  • Self-motivated and ability to work independently.
  • Ability to work in fast-paced, professional environment.
  • Basic proficiency in Microsoft Office Suite of programs.

 Benefits:


We offer a competitive benefits plan above the Mexican Labor Law.


This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune company.


 We are an equal opportunity employer.


All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.