Systems Administrator

hace 3 semanas


Juárez, Chihuahua, México 1path A tiempo completo
About 1Path

1Path is a leading provider of comprehensive technology solutions, offering a wide range of services including outsourced managed services, cybersecurity, cloud solutions, and project management. Our company foundation is built on integrity, excellence, accountability, and teamwork, which shape our culture and support our vision.

Job Summary

We are seeking a highly skilled Systems Administrator to join our team. The successful candidate will provide end-user desktop and server support, troubleshoot technical issues, and maintain system hardware and software. The ideal candidate will have a passion for technology, excellent customer service skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide technical support to end-users via phone, email, and in-person
  • Install, configure, and troubleshoot system hardware and software
  • Manage user accounts, passwords, and group assignments in Active Directory
  • Administer virtual desktops and Microsoft portals
  • Implement security best practices, including password management and endpoint security
  • Troubleshoot circuit issues and engage with ISPs
  • Manage anti-virus software and DUO MFA
  • Run documented scripts from NCentral's Automation Manager
Requirements
  • 2+ years of experience in end-user desktop support and infrastructure systems management
  • Microsoft Edge Devices - Install and support Windows 10/11 OS
  • Microsoft Server/Cloud - Hands-on experience with Windows Server 2012/2016/2019 and Microsoft 365
  • Active Directory administration
  • Mobile Devices - Install and configure supported iOS and Android devices
  • Software - Install and support computer and mobile device software issues
  • Hardware - Install and support physical components of hardware
  • Network - Basic understanding of TCP/IP protocols and various networking devices
  • Security - Install and support common Anti-Virus and Endpoint Threat Detection software
  • Spam Filtering - Familiarity with usage and basic support
  • Backup Systems - Basic support and troubleshooting
  • Familiarity with MFA/SSO/Web Security
Preferred Qualifications
  • Technology-related Bachelor's or Associates degree, or related IT experience
  • Industry-relevant certifications such as CompTIA A+, CompTIA Network+
What We Offer

1Path provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.


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