Systems Administrator
hace 2 meses
About 1Path
1Path is a leading provider of comprehensive technology solutions for businesses. As a trusted partner for over 15 years, we offer a wide range of services, including managed services, cybersecurity, cloud solutions, and project management. Our team of experts is dedicated to delivering innovative and effective solutions that meet the unique needs of each client.
Job Summary
We are seeking a highly skilled Systems Administrator to join our team. The successful candidate will be responsible for providing end-user desktop and server support, as well as maintaining and troubleshooting IT infrastructure. This is a remote position, but the candidate must be based in Ciudad Juárez.
Key Responsibilities
- Provide exceptional customer service and support to end-users via phone, email, and in-person interactions.
- Install, configure, and maintain desktop and server hardware and software.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Administer Active Directory, including user account management and password resets.
- Manage virtual desktops and administer Microsoft portals.
- Stay up-to-date with the latest technology trends and best practices in IT security.
- Collaborate with the team to ensure seamless delivery of IT services.
Requirements
- 2+ years of experience in providing end-user desktop support and infrastructure systems management.
- Strong knowledge of Microsoft Windows operating systems, including Windows 10/11.
- Experience with Active Directory administration and Microsoft 365.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and problem-solving skills.
- Industry-relevant certifications, such as CompTIA A+, are a plus.
Preferred Qualifications
- Technology-related degree or equivalent experience.
- Experience with ticketing systems and IT service management.
- Proficiency in supporting Mac computers.
What We Offer
1Path provides a competitive compensation package, including benefits and development opportunities. We are an equal employment opportunity employer and welcome applications from diverse candidates.
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