Customer Service Representative II
hace 4 semanas
We are seeking a highly skilled Customer Service Representative II to join our team at Ecolab. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, processing purchase orders, and resolving customer inquiries and issues in a timely and professional manner.
Key Responsibilities- Provide customer service support via phone, email, or in-person
- Process purchase orders and customer requirements
- Resolve customer inquiries and issues in a timely and professional manner
- Maintain customer data in order entry and order processing systems
- Collaborate with internal teams to resolve customer issues
To be successful in this role, you will need:
- 1-3 years of customer service experience in a call center or professional business environment
- Strong decision-making skills and ability to resolve customer problems
- Excellent communication and interpersonal skills
- Bilingual proficiency is desirable
Ecolab is a company that values diversity and inclusion. We are committed to creating a workplace where every associate can grow and achieve their best. We recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance. We are an equal opportunity employer and welcome applications from diverse candidates.
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