Customer Service Representative

hace 1 día


Xico, México Allianz Partners A tiempo completo
Customer Service Representative

We're seeking a highly skilled Customer Service Representative to join our team at Allianz Partners. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Answer inbound calls and handle customer inquiries in a professional and courteous manner.
  • Develop a thorough understanding of our products and services to provide accurate information to customers.
  • Achieve individual quality and productivity targets, contributing to overall team KPIs.
  • Participate in team meetings and collaborate with colleagues to achieve shared goals.
Requirements:
  • High School diploma or equivalent required.
  • Excellent communication skills, with the ability to communicate effectively with customers and colleagues.
  • Fluency in English, both written and spoken.
What We Offer:
  • Competitive base salary: $11,800 - $13,000 MXN per month.
  • Bonus: $2,000 MXN per month.
  • Law benefits.
  • Food coupons: $1,400 MXN per month.
  • Opportunity to grow through our Career Plan.

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.



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