Operations Senior Analyst
hace 1 semana
We are seeking a highly skilled Operations Senior Analyst to join our Driver Loyalty team at Didi Global. As a key member of our team, you will play a critical role in building scalable operations for logistical processes, creating engagement strategies to increase driver retention, and designing and executing campaigns to enhance driver pridefulness.
Key Responsibilities- Develop and implement data-driven solutions to optimize logistical processes and improve driver retention
- Design and execute engagement strategies to increase driver loyalty and retention
- Conduct qualitative and quantitative research with drivers to inform business decisions
- Utilize SQL, R, Python, and other tools to analyze data and provide actionable insights
- Collaborate with cross-functional teams to drive business outcomes and improve driver experience
- At least 2+ years of experience in data analytics, logistics, demand planning, or operations
- Experience in third-party transportation supplier management and knowledge of logistics
- Bachelor's degree in Business Administration, Economics, Engineering, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Experience with data-based decision-making and advanced Excel and PowerPoint skills
- Fluent English and Spanish language skills
Didi Global is the world's leading mobility technology platform, offering a wide range of app-based services across markets. We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment.
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