Strategic Delivery Leader

hace 4 semanas


Zapopan, Jalisco, México Oracle Hong Kong A tiempo completo
Practice Manager Job Description

The Practice Manager plays a pivotal role in leading and building a world-class delivery team servicing North America customers. This involves driving customer success and retention, leading to top-line growth, customer retention, organic customer growth, program referencing, and profitability generation.

This role is responsible for:

  • Managing business operations and resources of a given practice, defined by industry, vertical, service line, technology center, specialty, or region.
  • Managing the three main pillars of a practice: people management (local and abroad), portfolio/delivery management, and sales enablement.
  • Developing strategy and plans to successfully implement operational policies and achieve business objectives.
  • Typically managing multiple first-line managers and/or senior-level individual contributors.
  • Resolving staffing issues in complex engagements.
  • May serve as an advisor or project sponsor role for moderately complex engagements.

This is a career-level M2 position that requires strong leadership and management skills, as well as the ability to develop and implement effective strategies to drive business growth and customer success.



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