Technical Informatics Specialist

hace 4 semanas


Xico, México Abbott Laboratories A tiempo completo

About Abbott Laboratories

As a leading global healthcare company, we're driven by our passion to improve people's lives through innovative medical and diagnostic solutions.

We empower smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. With over 10 million tests run daily on our diagnostics instruments, we provide lab results for millions of people worldwide.

We're seeking a skilled Technical Informatics Specialist to join our team in Mexico City. As a key member of our diagnost​ics team, you'll play a critical role in delivering high-quality solutions that meet the evolving needs of our customers.

The Opportunity

You'll have the chance to work with cutting-edge technology, collaborating with cross-functional teams to design and implement integrated, scalable, and comprehensive informatics solutions for clinical diagnostic healthcare customers.

Your main responsibilities will include:

  • Customer Investigation: Determine customer needs and interface LIS systems with our Abbott platforms (Chemistry, Immunology, Hematology & Automation).
  • Pre-Site Visit: Conduct customer visits to develop presite reports evaluating requirements for our portfolio implementation (Informatics, Minimum Spaces, Electrical, Hydric, Waste, Temperature).
  • Site Installation: Train on Abbott's portfolio to assist the team in the implementation stage (Installations) and accelerate project implementation.
  • Scoping: Analyze user needs, gather customer requirements, and design integrated, scalable, and comprehensive informatics solutions to improve automation and informatics solutions for clinical diagnostic healthcare customers.

What You'll Need

To succeed in this role, you'll require:

  • A bachelor's degree in Mechatronics, Bionics, Biomedical, Electro-Mechanical, or Informatics Engineering, plus 5 years of Information Technology experience in Technical Support or Digital Health Service.
  • Diploma or related field of study in Computer Science & Network Certification (Windows Server & CISCO CCNA) preferred.
  • High-level experience installing or supporting critical healthcare hardware, software, and infrastructure.
  • Expert knowledge of Windows & Linux operating systems, Knowledge of TCP/IP networking, architecture Ethernet, LAN, WAN, and remote access solutions.
  • Senior-level management of deliverables and resources of multiple simultaneous projects.
  • Management of risk in order to take action that goes beyond defined job requirements to achieve objectives.
  • Superior troubleshooting and critical thinking skills and ability to create/communicate resolution plans for open issues.
  • Strong analytical, communication, and interpersonal skills.
  • English Level Speaking (B2 minimum required)
  • Portuguese speaker is a plus.
  • PASSPORT & American VISA mandatory

We offer an attractive salary package ranging from $80,000 to $120,000 per year, depending on qualifications and experience. Join us at Abbott Laboratories and be part of a dynamic team dedicated to shaping the future of healthcare.



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