Technical Informatics Specialist
hace 4 semanas
About Abbott Laboratories
As a leading global healthcare company, we're driven by our passion to improve people's lives through innovative medical and diagnostic solutions.
We empower smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. With over 10 million tests run daily on our diagnostics instruments, we provide lab results for millions of people worldwide.
We're seeking a skilled Technical Informatics Specialist to join our team in Mexico City. As a key member of our diagnostics team, you'll play a critical role in delivering high-quality solutions that meet the evolving needs of our customers.
The Opportunity
You'll have the chance to work with cutting-edge technology, collaborating with cross-functional teams to design and implement integrated, scalable, and comprehensive informatics solutions for clinical diagnostic healthcare customers.
Your main responsibilities will include:
- Customer Investigation: Determine customer needs and interface LIS systems with our Abbott platforms (Chemistry, Immunology, Hematology & Automation).
- Pre-Site Visit: Conduct customer visits to develop presite reports evaluating requirements for our portfolio implementation (Informatics, Minimum Spaces, Electrical, Hydric, Waste, Temperature).
- Site Installation: Train on Abbott's portfolio to assist the team in the implementation stage (Installations) and accelerate project implementation.
- Scoping: Analyze user needs, gather customer requirements, and design integrated, scalable, and comprehensive informatics solutions to improve automation and informatics solutions for clinical diagnostic healthcare customers.
What You'll Need
To succeed in this role, you'll require:
- A bachelor's degree in Mechatronics, Bionics, Biomedical, Electro-Mechanical, or Informatics Engineering, plus 5 years of Information Technology experience in Technical Support or Digital Health Service.
- Diploma or related field of study in Computer Science & Network Certification (Windows Server & CISCO CCNA) preferred.
- High-level experience installing or supporting critical healthcare hardware, software, and infrastructure.
- Expert knowledge of Windows & Linux operating systems, Knowledge of TCP/IP networking, architecture Ethernet, LAN, WAN, and remote access solutions.
- Senior-level management of deliverables and resources of multiple simultaneous projects.
- Management of risk in order to take action that goes beyond defined job requirements to achieve objectives.
- Superior troubleshooting and critical thinking skills and ability to create/communicate resolution plans for open issues.
- Strong analytical, communication, and interpersonal skills.
- English Level Speaking (B2 minimum required)
- Portuguese speaker is a plus.
- PASSPORT & American VISA mandatory
We offer an attractive salary package ranging from $80,000 to $120,000 per year, depending on qualifications and experience. Join us at Abbott Laboratories and be part of a dynamic team dedicated to shaping the future of healthcare.
-
Senior Informatics Specialist
hace 4 semanas
Xico, México Agilent Technologies Inc. A tiempo completoAbout the Role">This position is a unique opportunity to join Agilent Technologies Inc. as a Field Service Engineer in Laboratory Informatics.Job Summary">We are seeking an experienced Field Service Engineer to provide technical support for laboratory informatics solutions, ensuring optimal performance and customer satisfaction.Key...
-
Machine Learning Operations Specialist
hace 5 días
Xico, México Amiga Informatics Pvt. Ltd A tiempo completoAbout Amiga Informatics Pvt. Ltd.Amiga Informatics Pvt. Ltd is a cutting-edge technology firm that specializes in AI and machine learning solutions. We are currently seeking an experienced Machine Learning Operations Specialist to join our team.SalaryThe salary for this position is estimated at $600 - $660 per hour, commensurate with experience and...
-
Field Service Informatics Specialist
hace 5 días
Xico, México Waters Corporation A tiempo completo**Job Summary:**Waters Corporation, a leading specialty measurement company, is seeking a highly skilled Field Service Informatics Specialist to support the growth of our businesses across Mexico. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting our product suite (Informatics) to ensure customer...
-
Technical Delivery Specialist
hace 5 días
Xico, México Milestone Technologies A tiempo completoAbout the RoleWe are seeking an experienced Technical Delivery Specialist to join our team at Milestone Technologies. This is a client-facing role that requires strong technical skills and excellent communication abilities.
-
Technical Support Specialist
hace 2 meses
Xico, México Philips A tiempo completoJob Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team and provide top-notch technical support to our customers.Your Role:You'll be the first point of contact for customer technical issues, resolving them efficiently and ensuring customer satisfaction. Your responsibilities will include:Providing Advanced...
-
Technical Support Specialist
hace 2 meses
Xico, México Lexmark International, Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Lexmark International, Inc. as a Field Service Engineer.
-
Technical Support Specialist
hace 2 meses
Xico, México Wipro Limited A tiempo completo**Job Overview:**We are seeking an experienced Technical Support Specialist to join our Wipro Limited team in Mexico City, Mexico.Salary: $3062392 per annum (dependent on experience).**About the Role:**The successful candidate will be responsible for delivering exceptional technical support services to our clients. This includes troubleshooting, resolving...
-
Senior Technical Applications Specialist
hace 4 semanas
Xico, México Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are seeking a highly skilled Senior Technical Applications Specialist to join our global Customer Services Team. With a competitive estimated salary of $120,000 - $180,000 per annum, this role offers an exciting opportunity to work with cutting-edge technology and collaborate with a talented team.Job Description:This...
-
Technical Support Specialist
hace 1 mes
Xico, México Spoton A tiempo completoRole OverviewWe are looking for a highly skilled Technical Support Specialist to join our team at SpotOn. As a Technical Support Specialist, you will be responsible for managing, processing, and resolving technical issues in a timely and accurate manner.Key ResponsibilitiesProvide exceptional customer service through verbal and written communicationFocus on...
-
Customer Support Specialist
hace 5 días
Xico, México Cisco Systems A tiempo completoRole OverviewCisco Systems is a leading provider of networking solutions, and we're seeking a highly skilled Customer Support Specialist to join our team. As a Technical Escalation Specialist, you will play a critical role in providing exceptional customer support and ensuring the timely resolution of complex technical issues.
-
Technical Support Specialist
hace 2 meses
Xico, México Conduent Solutions Mexico De R.L. De C.V A tiempo completoJob Description:We are seeking a skilled Technical Support Specialist to join our team at Conduent Solutions Mexico De R.L. De C.V.About the Role:This is an excellent opportunity for individuals who want to develop their technical skills and provide top-notch service to our clients.Key Responsibilities:Monitor equipment to ensure it operates correctly and...
-
Technical Support Specialist
hace 2 meses
Xico, México Rad Data Communications, Ltd A tiempo completo**Job Summary**At Rad Data Communications, Ltd, we are looking for a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for analyzing network and equipment configuration problems and defects, as well as providing technical training to coworkers and customers.**Key Responsibilities**• Analyze network...
-
Technical Support Specialist
hace 1 mes
Xico, México Spoton: Corporate A tiempo completoAt SpotOn Corporate, we're committed to delivering exceptional technical support to our clients. As a Payment Devices Specialist, you will be a vital part of our team, ensuring clients receive top-tier technical assistance.We are seeking experienced professionals to join our customer service team and provide technical support to our clients. If you have a...
-
Technical Support Specialist
hace 2 días
Xico, México Ntt Data North America A tiempo completoJob Title: Technical Support Specialist Ntt Data North America is a leading provider of digital, cloud and automation services. As a global business and IT services provider, we specialize in consulting, applications, infrastructure, and business process services. We are seeking a highly skilled and experienced Technical Support Specialist to join our team....
-
Technical Support Specialist
hace 2 meses
Xico, México Citi A tiempo completoAbout the RoleCiti is seeking a skilled Technical Support Specialist - Application Expert to join our team. This role requires strong technical expertise and business acumen to provide top-notch support for Citi Applications.
-
Bilingual Technical Support Specialist
hace 5 días
Xico, México Spoton: Corporate A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced technical environment? We're looking for a skilled Technical Support Specialist to join our SpotOn team!Job SummaryAs a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. You will work closely...
-
Technical Solutions Specialist
hace 3 semanas
Xico, México Sensia Global A tiempo completoAt Sensia Global, we're committed to delivering exceptional solutions that meet the needs of our customers. As a Technical Solutions Specialist - Proposal Development, you'll play a crucial role in shaping our proposals and ensuring they effectively address customer requirements.Job DescriptionWe're seeking an experienced professional to join our team as a...
-
Technical Support Specialist
hace 5 días
Xico, México Cambridge University Press & Assessment A tiempo completoAbout the RoleAs a Technical Support Specialist, you will be responsible for investigating and resolving technical support issues on Cambridge University Press & Assessment digital products.This varied role involves accepting and investigating technical support issues across hundreds of institutions globally. You will provide technical support to external...
-
Technical Systems Specialist
hace 5 días
Xico, México Ntt Data A tiempo completoWe are seeking a highly skilled Technical Systems Specialist to join our team in Mexico City. This role will be responsible for providing top-notch support for client workstations and peripheral devices, including printers, scanners, and barcode readers.About the JobAs a Technical Systems Specialist, you will be tasked with installing and maintaining all...
-
Automotive Technical Support Specialist
hace 4 semanas
Xico, México Volvo Cars Ab A tiempo completo**About the Role**At Volvo Cars Ab, we are seeking a highly skilled Automotive Technical Support Specialist to join our team. This is an exciting opportunity to leverage your technical expertise and leadership skills to provide exceptional support to our dealership network.As an Automotive Technical Support Specialist, you will play a key role in ensuring...