IT Operations Specialist

hace 2 semanas


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

Job Summary

The IT Operations Lead – Time role at Johnson Controls is responsible for ensuring the availability, performance, and reliability of our timekeeping applications. This position requires a strong understanding of timekeeping systems, including Kronos Workforce Central and UKG Dimensions, as well as experience in Prevailing Wage applications, HR, and Payroll applications.

  • Develop and implement strategies to improve operational efficiency and reduce downtime.
  • Manage system configurations, troubleshoot issues, and collaborate with cross-functional teams to gather user requirements and assess system capabilities.
  • Ensure compliance with relevant regulations and industry standards, documenting and enforcing system standards, procedures, and policies.
  • Prioritize user requirements, engage with stakeholders, and collect feedback to provide recommendations for system enhancements or improvements.
  • Stay up-to-date on industry trends and best practices related to IT operations, adapting to new technological developments.
  • Lead by example, promoting a positive and enthusiastic demeanor, even in challenging situations.
  • Collaborate with teams to foster a culture of collaboration, teamwork, and adaptability.

Requirements

  • Bachelor's degree.
  • Experience in timekeeping systems, Prevailing Wage applications, HR, and Payroll applications.
  • Understanding of application development project lifecycle and methodologies used.
  • Ability to create visually appealing presentations and foster collaboration.
  • Expertise in SharePoint customization and adaptability.
  • Ability to prioritize user requirements and collect feedback.

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