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Customer Service Leader

hace 2 meses


Mexicali, Baja California, México Agricam A tiempo completo

{"h1": "Customer Service Executive at Agricam", "p": "We are a leading company dedicated to the commercialization and distribution of phytosanitary solutions for agriculture in Mexico. We are seeking a Customer Service Executive to join our team.", "ul": [{"li": "Bachelor\u0027s degree in Administration and Customer Service or related field"}, {"li": "Minimum 2 years of experience in customer service, active listening, resilience, communication, innovation, creativity, conflict resolution, team management, and emotional intelligence"}, {"li": "Professional certification"}, {"li": "Three professional references"}, {"li": "Curriculum Vitae"}], "h2": "Responsibilities", "p": "The Customer Service Executive will be responsible for receiving, controlling, classifying, organizing, analyzing, and proposing solutions to questions, doubts, needs, and information requested by our external clients regarding the performance of our products and services. Additionally, they will coordinate, link, and interact with the different corporate areas to satisfy the needs of our clients.", "h2": "Competencies", "ul": [{"li": "Emotional Intelligence"}, {"li": "Active Listening"}, {"li": "Communication"}, {"li": "Empathy"}, {"li": "Leadership"}, {"li": "Teamwork"}, {"li": "Organizational Behavior"}, {"li": "Administration"}, {"li": "Data Analysis and Interpretation"}, {"li": "Survey Structuring"}, {"li": "Conflict Management"}, {"li": "Windows"}, {"li": "Objective-Based Work"}, {"li": "Social Media Management"}], "h2": "What We Offer", "p": "We offer a competitive salary package, including a base salary, 4 bonuses, FA Patron, FA Collaborator, and meal vouchers, resulting in a total income."}