Customer Service Professional

hace 1 mes


Mexicali, Baja California, México Uline A tiempo completo

**Deliver Exceptional Customer Experiences**

As a Uline Customer Service Representative, you'll have the opportunity to work in our collaborative call center and utilize world-class technology to guide and process customer orders and inquiries.

We're seeking a highly motivated and customer-focused individual who is fluent in both English and Spanish. If you thrive in a fast-paced environment and are eager to learn and grow with our company, we encourage you to apply.

**Why Uline?**

- **Learn**: Our comprehensive onboarding program empowers you to develop core skills like critical thinking, decision-making, and communication.

- **Develop**: Our peer mentorship program helps you succeed as you start your career with us and make connections with colleagues.

- **Grow**: Build the foundation to advance within Customer Service or explore opportunities in other departments.

**Responsibilities:**

- Guide and process customer orders and inquiries using world-class technology.

- Help customers navigate Uline's website and online ordering.

- Become a product and solutions expert by answering product, pricing, availability, and shipping questions quickly and confidently.

**Requirements:**

- High school diploma or equivalent (Bachelor's degree preferred).

- Bilingual (English/Spanish) - fluent in both verbal and written forms.

- Prior customer service experience is a plus; however, we will provide training for the right candidate.

**Benefits:**

- Comprehensive insurance coverage including medical, dental, vision, and life insurance, plus wellness programs.

- Savings fund with employer match.

- Paid holidays and generous paid time off.

- Tuition Assistance Program covering professional continuing education.

- Bonus programs including annual performance, sales goals, and profit sharing.

**About Uline:**

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's an exciting time to join our team.

Estimated salary: $30,900 - $34,400 per month.



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