ServiceNow Administrator

hace 1 mes


Guadalajara, Jalisco, México Koch Global Services A tiempo completo

About the Role

Koch Global Services (KGS) is seeking a skilled Applications System Analyst to join our Enterprise Service Management (ESM) team. As a key member of our team, you will be responsible for efficiently managing ServiceNow administration duties, collaborating closely with IT and business teams, and delivering targeted solutions through ServiceNow.

Key Responsibilities

  • Act as a key point of contact for incident and task management within the organization.
  • Respond to and resolve incidents and service requests in a timely manner.
  • Coordinate with cross-functional teams to ensure effective incident and task resolution.
  • Monitor and analyze incident trends to identify root causes and prevent recurring issues.
  • Generate and maintain documentation related to incident and task management processes.

ServiceNow Administration

  • Configure and maintain ServiceNow instances to ensure optimal performance and functionality.
  • Collaborate with stakeholders to understand business requirements and implement solutions within ServiceNow.
  • Design, develop, test, and deploy new modules, workflows, and applications in ServiceNow.
  • Perform regular system upgrades and patches, ensuring the platform is up-to-date and secure.
  • Provide end-user training and support for ServiceNow-related functionalities.

Requirements

  • Expertise in configuring and managing the ServiceNow platform.
  • Proficiency in designing workflows and scripting in JavaScript.
  • Strong skills in incident, problem, and change management.
  • Ability to integrate systems seamlessly.
  • Proficiency in technical troubleshooting.
  • Excellent communication, prioritization, and collaboration skills.

What We Offer

KGS offers a dynamic and entrepreneurial work environment, where employees are encouraged to challenge the status quo and create value. We believe in being All In. All Together, and strive to break down silos and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.



  • Guadalajara, Jalisco, México Brillio A tiempo completo

    **About Brillio**:Brillio is a digital technology service provider that helps clients innovate for growth, create digital products, and drive smarter performance. As a ServiceNow ITOM Administrator, you will be part of a team that seamlessly integrates cutting-edge digital and design thinking skills with a dedication to client satisfaction.**Role: ServiceNow...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Job SummaryKoch Global Services is seeking a skilled Applications System Analyst to efficiently manage ServiceNow administration duties, collaborate with IT and business teams, and deliver targeted solutions through ServiceNow.Key ResponsibilitiesAct as a key point of contact for incident and task management within the organization.Respond to and resolve...


  • Guadalajara, Jalisco, México Brillio A tiempo completo

    ServiceNow ITOM AdministratorAbout BrillioBrillio is a leading digital technology service provider that helps Fortune 1000 companies innovate and grow through digital adoption. With a strong focus on customer experience transformation, data analytics, and cloud infrastructure, Brillio empowers clients to drive smarter, data-driven performance.Role OverviewWe...


  • Guadalajara, Jalisco, México Zillow A tiempo completo

    About the Team and RoleThe primary focus of this position will be to manage and optimize our ServiceNow platform, which plays a crucial role in service management and workflow automation.As a ServiceNow Administrator, you will be part of the team responsible for configuring, maintaining, and improving the platform to ensure its efficiency in supporting our...


  • Guadalajara, Jalisco, México IBM A tiempo completo

    As a technical leader at IBM, you will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a liaison among business partners, technical resources, and project stakeholders. Key ResponsibilitiesHands-on experience in ServiceNow System administration, ITSM, CMDB, and Self ServiceServiceNow...

  • ServiceNow Developer

    hace 2 semanas


    Guadalajara, Jalisco, México Avertium A tiempo completo

    Avertium Cybersecurity SolutionsAvertium is a leading provider of end-to-end Cybersecurity solutions that empower businesses to navigate the complexities of the cybersecurity landscape with confidence. By combining human expertise, a business-first mindset, and the right technology, Avertium delivers a comprehensive approach to cybersecurity that drives...


  • Guadalajara, Jalisco, México IBM A tiempo completo

    As a key member of the IBM team, you will play a crucial role in helping clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your expertise in IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and...


  • Guadalajara, Jalisco, México IBM A tiempo completo

    As a key member of the IBM team, you will play a critical role in helping clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your expertise in IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and...

  • ServiceNow Developer

    hace 2 semanas


    Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    Req ID: 296412 NTT DATA is a global leader in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us.We are currently seeking a skilled ServiceNow Developer to join our team in Mexico, working on the...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Job Title: Consulting Servicenow Discovery Engineer Professional Guadalajara, MxAt IBM, we're looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.Job SummaryWe're seeking a highly skilled ServiceNow Discovery Engineer to join our team. As a key member of our team,...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Transform Business with IBM Application ArchitectAs a key member of our IBM team, you will play a crucial role in helping clients achieve their business goals by delivering customized solutions using your expertise in IBM platforms. You will serve as a technical leader, bridging the gap between business partners, technical resources, and project...


  • Guadalajara, Jalisco, México IBM A tiempo completo

    Unlock Business Potential with IBMAbout the RoleWe are seeking a highly skilled ServiceNow Discovery Engineer Professional to join our team at IBM. As a key member of our Application Consulting team, you will work closely with clients to understand their business needs and implement strategic solutions that drive adoption and change.Your Key...

  • ServiceNow Architect

    hace 2 semanas


    Guadalajara, Jalisco, México Ibm A tiempo completo

    Transform Business and Solve Complex ProblemsAs a key member of our IBM team, you will play a critical role in helping clients achieve their business goals and overcome complex challenges. With your expertise in ServiceNow and IT service management, you will define the scope and vision for projects that deliver customized solutions in agile environments.Your...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Job SummaryWe are seeking an experienced Applications System Analyst to join our Koch Global Services team. As a key member of our Enterprise Service Management team, you will be responsible for efficiently managing ServiceNow administration duties, collaborating closely with IT and business teams, and delivering targeted solutions through ServiceNow.Key...


  • Guadalajara, Jalisco, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    Job SummaryIngredion Global Business Services, S.A. de C.V. is seeking a highly skilled ServiceNow Techno-Functional Analyst to join our HR Shared Services team. As a key member of our team, you will be responsible for designing, implementing, and maintaining technical solutions within ServiceNow to support our HR Shared Services operations.Key...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Job SummaryAs a ServiceNow ITSM Specialist at IBM, you will play a key role in helping clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.Your Role and ResponsibilitiesYou will lead the design and development of customized...

  • System Administrator

    hace 2 días


    Guadalajara, Jalisco, México Sonata Software A tiempo completo

    Role Overview At Sonata Software, we are seeking a skilled System Administrator to join our Identity and Access Management (IAM) team. This individual will be responsible for supporting and maintaining our IAM applications, including CyberArk, to ensure seamless access and security across our systems. Key Responsibilities Manage and maintain IAM...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Job SummaryKoch Global Services (KGS) is seeking an experienced Applications System Analyst to join our Enterprise Service Management (ESM) team. As a key member of our team, you will be responsible for efficiently managing ServiceNow administration duties, collaborating closely with IT and business teams, and delivering targeted solutions through...

  • System Administrator

    hace 2 meses


    Guadalajara, Jalisco, México Sonata Software A tiempo completo

    Job SummarySonata Software is seeking a highly skilled System Administrator to join our Identity and Access Management (IAM) team. As a System Administrator, you will be responsible for supporting, maintaining, and continuously improving our IAM applications, including CyberArk.Key ResponsibilitiesSupport and maintain IAM applications, including CyberArk, to...

  • DevOps Engineer

    hace 2 semanas


    Guadalajara, Jalisco, México Koch Industries A tiempo completo

    **Your Role**As a DevOps Engineer at Koch Industries, you will work in a dynamic environment using Agile methodologies to deliver superior results. Your key responsibilities will include collaborating proactively with Support Teams, Project Management, and Vendors on maintenance, enhancement, and break/fix support to ensure delivery of reliable...