Junior IT Support Specialist

hace 2 días


Xico, México Wipro Limited A tiempo completo

About the Job

We are seeking a highly skilled Junior IT Support Specialist to join our team in Mexico City, Mexico. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our customers.

Job Summary:

This is a hybrid role that requires both on-site and remote work. You will be working with a variety of technology platforms, including Windows, iOS, and Microsoft Teams. Your primary responsibility will be to provide technical support to our customers, troubleshooting and resolving issues related to hardware, software, and network connectivity.

Key Responsibilities:

  • Provide technical support via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Configure and troubleshoot network connectivity
  • Perform routine maintenance tasks, such as updating software and performing backups
  • Document and track customer interactions and issue resolutions

Requirements:

  • Bachelor's degree in Computer Science or related field
  • At least 1+ year of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Familiarity with Windows, iOS, and Microsoft Teams
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary of approximately $35,000 per year, based on experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us:

We are Wipro Limited, a leading global technology services company. With over 220,000 employees across six continents, we provide end-to-end IT services and consulting to clients worldwide. Our team is dedicated to delivering exceptional service and building long-lasting relationships with our customers.


  • IT Support Specialist

    hace 1 día


    Xico, México Siemens Mobility A tiempo completo

    Job OverviewSiemens Mobility is seeking an IT Support Specialist to provide local technical assistance to our customers in a hybrid work model.This role involves collaborating with various internal teams, including software developers and networking experts, to ensure seamless IT operations.

  • IT Support Specialist

    hace 4 días


    Xico, México Carza Consulting A tiempo completo

    We are seeking a skilled IT Support Specialist to join Carza Consulting in Mexico City. As an IT Support Specialist, you will be responsible for installing, configuring, and maintaining all hardware and software technologies.Main Responsibilities:Hardware and Software Management: Perform installations, configure, maintenance, and repairs of all...

  • IT Support Specialist

    hace 2 días


    Xico, México Atos A tiempo completo

    Job OverviewThe Technical Services Professional plays a vital role in providing exceptional support to our UK client offices. This position requires a strong understanding of computer systems, hardware, and peripherals.Responsibilities:Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.Document, maintain,...

  • IT Support Specialist

    hace 12 horas


    Xico, México Optumus Mdt A tiempo completo

    Optumus Mdt is a leading healthcare technology company that offers staff augmentation services to medical practices and hospitals. Our mission is to provide exceptional support and solutions to our clients, while fostering a diverse and multicultural work environment.About the JobWe are seeking an experienced IT Support Specialist to join our team in Colonia...

  • IT Support Specialist

    hace 3 días


    Xico, México Eos A tiempo completo

    We are Eos IT Solutions, a leading global technology and logistics company. Our team provides collaboration and business IT support services to industry leaders.About the RoleAs a Helpdesk Operations Technician, you will play a critical role in ensuring the smooth operation of our organization's IT infrastructure. Your primary responsibilities...


  • Xico, México Johnson Controls A tiempo completo

    Job OverviewThe Project Support Specialist - IT will provide vital assistance to the Program Manager to ensure the successful delivery of IT projects. This role involves creating and updating project presentations, administering the project RAID log, and supporting the Project Managers with meeting coordination and MS Project Plan updates.Main...

  • IT Support Specialist

    hace 14 horas


    Xico, México Carter'S A tiempo completo

    We are seeking an IT Support Specialist to join our team at Carter's, a leading North American apparel retailer for babies and young children.Job Summary:This is a home-based role that requires the ability to work independently and as part of a team to provide exceptional customer support. The successful candidate will have strong analytical skills,...


  • Xico, México Greenberg Traurig A tiempo completo

    Audio Visual and IT User Support SpecialistWe are seeking an experienced specialist to join our Technology Department in Mexico City.Job OverviewThis role combines the responsibilities of IT user support with the setup and operation of audiovisual systems, ensuring seamless technology integration and customer satisfaction.Main Responsibilities:Provide...

  • IT Security Specialist

    hace 2 días


    Xico, México Hyundai Autoever Company A tiempo completo

    About the Role:">The IT Support Specialist will be responsible for ensuring the smooth operation of IT security systems, including firewall, IPS, IDS, and antivirus solutions.">Key Responsibilities:">">Maintenance and operation of security devices, including firewalls, IPS, and antivirus software.">Incident response and resolution according to established...

  • IT Support Specialist

    hace 4 días


    Xico, México Yougov A tiempo completo

    Company OverviewYouGov is a leading market research and data analytics company. Our mission is to provide accurate data and insights into consumer opinions, attitudes, and behaviors.We strive to deliver exceptional solutions by continuously challenging conventional approaches to research.Our global proprietary panel provides us with a continuous stream of...

  • IT Asset Specialist

    hace 6 días


    Xico, México Eos A tiempo completo

    About the RoleWe are seeking a skilled IT Asset Specialist to join our team at EOS IT Solutions. As an IT Asset Specialist, you will play a critical role in managing our IT assets, ensuring they are properly deployed, maintained, and disposed of.You will be responsible for deploying desktops, laptops, phones, and monitors, as well as ensuring safe disposal...

  • IT Support Specialist

    hace 4 días


    Xico, México Iron Systems A tiempo completo

    Job OverviewFoster exceptional customer experiences by delivering top-notch technical support as an Onsite Support Technician at Iron Systems.With a strong foundation in IT and a passion for problem-solving, you will provide expert-level support to our global clients, ensuring seamless service delivery and satisfaction.Main Responsibilities:Offer proactive...


  • Xico, México Milestone Technologies A tiempo completo

    Milestone Technologies is a leading IT Managed Services provider headquartered in the Bay Area, serving clients globally.We are looking for a skilled IT Operations specialist to join our team.Key Responsibilities:Manage the deployment of hardware to employees worldwideCollaborate with vendors to order and ship equipmentInventory and audit high-value...


  • Xico, México Gates Corporation A tiempo completo

    System Engineer - IT/EDI/B2BKey Responsibilities:Design, develop, and implement EDI maps and integrations using IBM Sterling.Configure and troubleshoot service/adapters and system administration tasks.Work on multiple projects as a project team member or technical leader.Coach junior technical staff and provide guidance on complex technical environments and...


  • Xico, México Carter'S A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our Store Support team at Carter's Inc. This is an exciting opportunity for individuals who enjoy delivering exceptional customer service and resolving technical issues in a fast-paced retail environment.Key Responsibilities:Incident Management: Record, resolve, and escalate...


  • Xico, México Takeda Pharmaceutical A tiempo completo

    Takeda Pharmaceutical seeks an experienced IT professional to fill the position of IT ServiceNow Specialist Role.Job Description:In this full-time role, you will support the entire development lifecycle, working closely with agile team members to create clear user stories and deliver product enhancements.The successful candidate will be responsible for...


  • Xico, México Giga It A tiempo completo

    **Resumen del Puesto**Nos encontramos buscando un Ingeniero de Aplicaciones Junior para unirse a nuestro equipo en Giga IT. Esta oportunidad ofrece crecimiento profesional y desarrollo personal, ya que serás parte de una empresa líder en la región latinoamericana.**Tus Responsabilidades**En este papel, te encargarás:Acompañar a los colaboradores...


  • Xico, México Ntt Data A tiempo completo

    **Overview:**NTT Data is seeking an experienced Technical Support Analyst to join our team. As an IT Resolution Specialist, you will play a critical role in delivering high-quality support for our customers.Job Description:The ideal candidate will have a strong background in Unix, SQL, and scripting languages, as well as experience working with cutting-edge...


  • Xico, México Hemmersbach Gmbh & Co. Kg A tiempo completo

    About the Role:We are seeking a highly skilled IT Infrastructure Specialist to join our team in Mexico City, Mexico. As a Technical Support Professional, you will be responsible for delivering exceptional user support for the maintenance of end-users at our customer's location.Key Responsibilities:Inventory control and managementManage Tickets on SNOWDeal...


  • Xico, México Conduent Solutions Mexico De R.L. De C.V A tiempo completo

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at Conduent Solutions Mexico De R.L. De C.V.About the Role:This is an excellent opportunity for individuals who want to develop their technical skills and provide top-notch service to our clients.Key Responsibilities:Monitor equipment to ensure it operates correctly and...