Logistics Operations Supervisor

hace 2 meses


Tijuana, Baja California, México National Pen A tiempo completo

Job Title:

Warehouse Supervisor

Report to: Production Director Location: Tijuana

Role Overview:

As a Warehouse Supervisor, you will collaborate with a diverse team, responsible for guiding, managing, and developing personnel and resources to enhance the efficiency of raw materials and supplies management while ensuring cost-effectiveness, quality, and service excellence. This role is designed to establish and implement strategies for Receiving, Warehousing, Cycle Counting, and Inter Plant Transferring of all inventory across Mexico.

Key Responsibilities:

Guarantee optimal warehouse performance, prioritizing customer satisfaction by supervising, organizing, and training warehouse staff while setting, monitoring, and managing operational objectives. Develop and refine warehouse operational systems by assessing product handling and storage needs, equipment usage, inventory management, gate processes, and shipping techniques. Mentor and oversee the warehouse team to address daily operational challenges and achieve both short-term and long-term performance targets. Manage daily operations while overseeing inventory and logistics management. Evaluate and prepare workflows, staffing needs, space allocations, equipment configurations, and action plans that align with company standards for productivity, quality, and customer service. Ensure a safe and healthy workplace by establishing and enforcing standards and procedures in compliance with legal regulations. Supervise daily warehouse functions, including inventory oversight, space utilization, logistics, and productivity on the floor. Schedule and manage the warehouse team, ensuring work quality and flow to maximize efficiency and minimize overtime. Regularly inspect equipment, tools, and machinery, overseeing maintenance as necessary. Conduct regular meetings with warehouse leads to assess productivity and formulate actionable plans for loss prevention. Uphold and drive adherence to inventory control policies aligned with business objectives. Collaborate with the Supply Chain Manager and procurement teams to standardize inventory processes. Provide assistance to production areas by ensuring timely replenishment and expediting materials to the production floor. Accountable for optimizing and managing KPIs related to inventory control and budget expenses for the warehouses in Mexico (both internal and external). Lead the Inventory/Cycle count team responsible for daily cycle counts, as well as monthly or yearly physical inventory and reconciliations. Collaborate on cross-functional inventory optimization projects from conception to execution. Participate in annual budgeting processes. Support and comply with C-TPAT regulations. Initiate and drive warehouse automation and cost improvement initiatives. Proactively manage non-moving stock actions in close collaboration with merchandising and demand planning teams.

Required Experience & Skills:

College degree or equivalent experience. 5+ years of experience as a Warehouse Supervisor. Proficient in Microsoft Office and Excel; experience with SQL or ERP systems is preferred. Previous experience in the manufacturing sector with a strong understanding of ERP systems. Strong leadership, motivational, and team-building capabilities. Ability to swiftly analyze and resolve complex issues. Moderate to advanced knowledge of lean manufacturing techniques is advantageous; expertise may assist in implementing best practices in Inventory Management.

About National Pen:

National Pen specializes in personalized promotional products tailored for small businesses. With over 56 years of experience and a presence in 22 countries, we provide exceptional value, savings, and time to our customers through expert guidance on a wide array of personalized promotional items, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Our operations span more than 10 facilities across North America, Europe, Africa, and Asia.

To learn more, visit our website.

National Pen is a Cimpress brand (Nasdaq: CMPR).

#LI-ONSITE

#LI-MB1​



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