Training Operations Manager
hace 3 días
As a key member of the Plexus team, you will be responsible for ensuring that our staff is qualified and trained to perform their duties with quality and supporting their development to achieve overall objectives.
Specifically, you will:
- Instill and maintain technical training content standards across the organization.
- Lead and manage the strategy for Operations' technical training metrics development, reporting, and communication.
- Lead roadmap and projects as they relate to the annual strategic plan of the training solutions and content development functional area.
- Lead, develop, and evaluate organizational staff within the technical training development functional area while managing individual workloads.
- Maintain the process to ensure technical training programs meet the requirements of the functional area, established standards, and business objectives.
In addition to the key job accountabilities, you will also be responsible for:
- Ensuring compliance with the induction program for newly incorporated staff and their adaptation process in the company.
- Monitoring training metrics.
- Ensuring compliance with the implementation of training needs detection.
- Developing plans and training programs that will help accomplish objectives and meet metrics.
- Reviewing and approving the training matrix.
- Developing SMEs and preparing trainers.
- Ensuring compliance with performance evaluation policies and monitoring the fulfillment with dates set.
- Developing support materials for training.
- Minimal travel may be required to meet the needs of the business.
- Additional duties as assigned.
A minimum of a Bachelor's degree is required; a Business Administration or Human Resources degree is preferred.
Five (5) years of related experience is required; one (1) or more years of equivalent industry experience is preferred.
Standards for certifications, legal knowledge in the area.
", "Other Qualifications": "Other QualificationsThe ideal candidate will possess:
- Strong communication skills.
- Excellent human relationships skills.
- Ability to organize and prioritize tasks.
- Decision-making skills.
- Intermediate office management and LMS skills.
- General office equipment and materials knowledge.
The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
", "Language": "en-US"}-
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