Freight Operations Specialist
hace 3 semanas
About the Role
At Uber Freight, we're seeking a skilled Freight Operations Specialist to manage transportation functions and provide excellent customer service. This role involves collaborating with carriers to obtain shipment status, monitoring transit times, and communicating with customers.
Key Responsibilities
- Manage transportation functions to ensure accurate contact with carriers
- Monitor shipment status and communicate with customers
- Proactively notify shippers and receivers of load status and reschedule appointments as needed
- Update load status in the system and maintain accurate records
Requirements
- Basic math skills, including the ability to calculate mileage as it relates to time
- Advanced written, oral, and presentation communication skills in Spanish and English
- Knowledge of the freight industry and experience in customer service is a plus
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