Freight Claims Resolution Specialist
hace 5 días
As a Freight Claims Resolution Specialist at Uber Freight, you will play a critical role in supporting our Transportation Management team in resolving OS&D issues for our customers. Your expertise in customer service and claims resolution will be essential in providing top-tier service and responding to requests in a timely manner.
Key responsibilities include:
- Processing OS&D issues using multiple systems, including MyEZClaim, transportation management systems, and carrier websites.
- Resolving incidents using customer-specific processes and applying problem-solving skills to ensure timely resolution.
- Generating and sharing ideas to improve process efficiency and customer experience.
- Analyzing OS&D activities to report trends and suggest cost containment or reduction strategies.
Requirements:
- Excellent English language skills, both verbal and written.
- Bachelor's degree.
- 1-2 years of experience in OSD, logistics, or customer service.
-
Claims Resolution Specialist
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoJob Title: Claims Specialist IIThis role is part of our Transportation Management Division, supporting our OS&D team in our Monterrey center of excellence. The team is responsible for resolving OS&D issues for our customers.Key Responsibilities:Perform time-sensitive, front-line work by processing OS&D issues, providing carriers and customers with top-tier...
-
Claims Specialist
hace 5 días
Monterrey, Nuevo León, México Gga Solutions A tiempo completoJob Title: Claims SpecialistAre you looking for a challenging and rewarding career in the insurance industry? We are seeking a highly motivated and detail-oriented Claims Specialist to join our team at Gga Solutions.Job Summary:We are looking for a skilled Claims Specialist to handle personal US insurance claims involving car accidents and weather-related...
-
Warranty Claims Specialist
hace 6 días
Monterrey, Nuevo León, México Johnson Controls A tiempo completoJob Summary:The Warranty Claims Specialist will be responsible for processing warranty claims, answering questions, and resolving warranty claims to completion. The ideal candidate will have strong analytical skills, be self-motivated, and have experience with warranty claim processing.Key Responsibilities:Process warranty claims utilizing the Warranty...
-
Medical Claims Specialist
hace 2 semanas
Monterrey, Nuevo León, México Mordor Staffing A tiempo completoMedical Billing Specialist Job DescriptionWe are Mordor Staffing, a concierge outsourcing firm for small to medium-sized USA businesses located in Medellin, Colombia. Our mission is to provide top-notch talent to our clients, helping them achieve their goals.As a Medical Billing Specialist, you will play a crucial role in resolving insurance claim denials...
-
Customer Support Specialist I
hace 5 días
Monterrey, Nuevo León, México Uber Freight A tiempo completo**About the Role**Uber Freight's Visibility Operations team provides premium support to shippers through carrier outreach and stakeholder management. We're seeking a Service Risk Resolution Specialist to monitor and problem-solve service risks in real-time.Our mission is to bring real-time shipment visibility to customers and a positive experience to...
-
Customer Resolution Specialist II
hace 4 días
Monterrey, Nuevo León, México ACUITY BRANDS LIGHTING, INC A tiempo completoWe are a market-leading industrial technology company that designs, manufactures, and brings to market products and services that make a valuable difference in people's lives. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions.As a key member of our Acuity Sales Channel team, you will be responsible for...
-
Customer Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoAbout the RoleAt Uber Freight, we're committed to delivering exceptional service to our customers and carriers. As a Customer Operations Specialist, you'll play a critical role in ensuring the smooth operation of our logistics network.Key ResponsibilitiesMonitor and resolve service risks in real-time, ensuring timely delivery of shipmentsMake proactive...
-
Freight Billing Specialist
hace 5 días
Monterrey, Nuevo León, México Wwex Group A tiempo completoPurpose: The Freight Billing Specialist position at Wwex Group ensures accurate billing by carriers for freight shipments while providing support to freight customers and ensuring they are billed correctly for freight shipments.Essential Duties & Responsibilities:Review all incoming freight invoices (original and corrected) with pricing discrepancies, and...
-
Freight Billing Specialist
hace 20 horas
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPurpose: The Freight Billing Specialist position at Worldwide Express will ensure accurate billing of freight shipments to carriers and customers. This role requires attention to detail and strong analytical skills to identify and resolve billing discrepancies.Key Responsibilities:Review incoming freight invoices for pricing discrepancies and disposition...
-
Logistics Specialist
hace 5 días
Monterrey, Nuevo León, México Uber Freight A tiempo completo**About the Role**At Uber Freight, we're seeking a skilled Logistics Specialist to manage transportation functions and ensure timely delivery of products. With a background in Transportation, Supply Chain, or Logistics, you'll provide excellent customer service and optimize our operations.**Key Responsibilities**Manage transportation functions to ensure...
-
Customer Support Specialist
hace 7 días
Monterrey, Nuevo León, México Uber Freight A tiempo completoJob SummaryAs a Customer Support Specialist at Uber Freight, you will play a critical role in ensuring seamless logistics operations. Your primary responsibility will be to schedule appointments with shippers and receivers, update the Transportation Management System (TMS) as needed, and communicate any service issues to customers and the team.Key...
-
Freight Sales Specialist
hace 3 semanas
Monterrey, Nuevo León, México Celekta A tiempo completoFREIGHT SALES SPECIALISTComprehensive Life Insurance coverage commencing 30 days post-employment.Personalized Health Insurance plan for major medical needs.Annual Christmas bonus equivalent to 30 days' salary or prorated for the first year.Initial vacation entitlement of 12 days, increasing in accordance with local regulations.Premium vacation pay at 50% of...
-
Billing Resolution Specialist
hace 19 horas
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPurpose:The Billing Dispute Specialist I is responsible for collaborating with customers, internal teams, and carrier partners to resolve billing-related inquiries and discrepancies while maintaining exceptional customer service throughout all communications.Key Responsibilities:- Research and resolve billing-related inquiries and discrepancies- Provide...
-
Transportation Operations Specialist
hace 5 días
Monterrey, Nuevo León, México Uber Freight A tiempo completo**About the Role**Uber Freight is seeking a skilled Transportation Operations Specialist to manage transportation functions and ensure accurate, timely delivery of product in the most efficient and cost-effective manner. The ideal candidate will have a background in the Transportation, Supply Chain, or Logistics field and excellent customer service...
-
Customer Support Specialist II
hace 5 días
Monterrey, Nuevo León, México Uber Freight A tiempo completoJob SummaryAs a Customer Support Specialist II at Uber Freight, you will be responsible for managing the day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. This includes securing capacity for loads, leveraging carrier relationships to influence capacity awards during tight markets, and ensuring seamless...
-
Customer Support Specialist
hace 2 semanas
Monterrey, Nuevo León, México Uber Freight A tiempo completoJob Summary We are seeking a highly skilled Customer Support Specialist to join our team at Uber Freight. As a key member of our operations team, you will be responsible for scheduling appointments, communicating with customers and carriers, and providing top-tier customer service. Key Responsibilities Schedule appointments in a timely manner and...
-
Customer Service Representative
hace 21 horas
Monterrey, Nuevo León, México Uber Freight A tiempo completo**Job Summary**:We are seeking a highly skilled Freight Support Specialist to join our team at Uber Freight. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the smooth execution of freight operations.**Key Responsibilities**:Monitor shipments and update reports and systems in a timely...
-
Freight Pay Specialist
hace 1 semana
Monterrey, Nuevo León, México C.H. Robinson A tiempo completoFreight Pay Analyst Job DescriptionC.H. Robinson is seeking a skilled Freight Pay Analyst to join our team. As a key member of our operations team, you will be responsible for ensuring timely and accurate payment to carriers, identifying process efficiencies, and providing exceptional customer service.Key Responsibilities:Reconcile invoicing using current...
-
Accounts Payable Team Lead
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Accounts Payable Lead to join our team at Uber Freight. As a key member of our Accounts Payable team, you will be responsible for leading the team to meet the directives of upper management and providing support for Audit/CSI teams.Key ResponsibilitiesProvide support for Audit/CSI teams as related to...
-
Customer Support Specialist II
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoAbout the RoleAt Uber Freight, we're committed to delivering exceptional carrier experience through our Digital Brokerage. As a Carrier Support Representative, you'll play a critical role in resolving live load issues, ensuring our carriers receive top-notch support and service.Key ResponsibilitiesProvide prompt updates to carriers on escalation status,...