Accounts Receivable Specialist
hace 2 semanas
We are seeking a highly skilled Accounts Receivable Specialist to join our team at Maersk. As a key member of our finance department, you will play a vital role in driving financial performance and ensuring timely collections from customers.
About the Role:
- Perform thorough customer analysis on trends, payments, disputes, and other account-related activities.
- Proactively drive collections using insights gained from customer analysis.
- Coordinate with various teams, including cash applications, invoicing, dispute resolution, and sales, to ensure timely resolution of customer issues.
- Execute outbound telephone calls and other contact methods to communicate with customers regarding queries, requests, and disputes.
- Communicate effectively with stakeholders and customers via email, telephone, video conferencing, and other channels.
- Identify risks associated with customer accounts and develop action plans to mitigate these risks.
- Reconcile customer accounts to ensure accuracy and completeness.
- Provide justification for ICP gaps within the group.
- Follow up with customers regarding past-due payments.
- Update client billing information.
- Generate and process invoices in a timely manner.
- Conduct self-assessments for OTC controls and ensure 100% effectiveness.
- Maintain documentation for compliance reporting and audits.
- Analyze revenue by customer, service, and volume mix.
- Certificate and close revenue transactions.
- Post tax entries on collection.
- Support MDM in creating new customers.
- Train and coach new team members.
- Establish and follow up on selected KPIs related to functional process areas.
- Participate in testing and implementation of improvement initiatives.
- Foster lean and efficient processes.
- Partner in key initiatives to drive process standardization and improvements.
- Manage data in the OTC domain, request assessment, and follow up on resolutions.
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