Financial Collections Specialist
hace 3 semanas
Drive growth and excellence with Apm Terminals
We're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. As a Financial Collections Specialist, you'll play a vital role in driving financial performance across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth.
Job Overview
Apm Terminals is committed to fostering a culture of fairness, respect, responsibility, and care for our business and customers. We value diversity as a source of strength and are dedicated to helping you unlock your full potential as part of our high-performing teams.
About the Role
This exciting opportunity has been created to drive financial performance and collections management. You will be responsible for:
- Collecting outstanding invoices and managing disputes effectively
- Negotiating payment plans to achieve optimal outcomes
- Handling high volumes of calls with professionalism and ensuring timely month-end closures
- Preparing management reports to provide insights on financial performance
- Fostering positive client relationships and maintaining the organization's financial health
Requirements
To succeed in this role, you will need:
- Experience in customer relationship management and stakeholder engagement
- Strong background in collecting outstanding payments and managing disputes
- Intermediate skills in ERP and Excel, including pivot tables and formulas
- Technical skills in dunning process and customer management
- English language proficiency at B1 level (practical functionality)
What we offer
We offer competitive compensation and benefits, globally recognized talent policies that ensure continuous investment in your personal and professional growth. Our dynamic work environment keeps you energized and motivated, and we value diversity as a source of strength.
Estimated annual salary: $60,000 - $80,000
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