Collections Specialist Leading NPL Strategy
hace 2 semanas
The Collections Team Lead will work closely with senior management to build and grow a high-performing Collections team from scratch, developing and driving a consistent successful team, and being accountable for the department results.
Key responsibilities include:
- Building a team from scratch with international experience
- Developing methodology, motivation systems, and KPIs for the Collection team
- Creating an NPL management strategy using technical collection tools
- Communicating with the IT team and external contractors regarding technical solutions integration
- Being accountable for the Collection department results and providing continued training and development for the team
To be successful in this role, candidates should possess:
- 5+ years of collections management experience in fintech companies, collection agencies, microfinance institutions, bank-risk departments, or BPO agencies
- Bachelor degree or above, preferably in Economics, Business Administration, or other related majors
- Comprehensive understanding of the financial and debt collection industry in Mexico and knowledge of governing laws applicable to the industry
- Development and implementation of soft-collection stages, procedures, policies, and metrics
- Proven experience empowering, developing, mentoring, and leading teams
- Ability to handle pressure while solving problems and conflicts with highly developed communication and interpersonal skills
- Consistency in decision-making and accountability, with the ability to prioritize, analyze, and make decisions
- High motivation and desire to demonstrate potential
- Ability to be an inspirational leader with a hands-on approach
- Expertise with CRM and Collections System
- Advanced Excel user
- Advanced level of English and Spanish required
What We Offer
Competitive pay conditions, including a fixed salary, bonuses, benefits, and opportunities for professional growth and development in a dynamic international company.
-
Collections Specialist
hace 4 semanas
Xico, México Aig A tiempo completoCollections SpecialistAt AIG, we're seeking a skilled Collections Specialist to join our team. As a key member of our finance department, you'll be responsible for managing premium collections, resolving customer inquiries, and analyzing payment transactions.Key Responsibilities:Manage premium collections, including generating manual invoices and reconciling...
-
Collections Specialist
hace 4 semanas
Xico, México Mmc Corporate A tiempo completo**Collections Specialist Role**We are seeking a skilled Collections Specialist to join our team at Mmc Corporate. As a Collections Specialist, you will be responsible for the attention and collection of invoices in various regions, including LATAM, UK, Canada, and USA.**Key Responsibilities:**Portfolio management and effective collectionUpdating and...
-
Corporate Collections Specialist
hace 4 días
Xico, México Goodleap A tiempo completoAbout GoodLeap, a leading player in the financial industry:OverviewWe are seeking a highly skilled Corporate Collections Specialist to join our team. In this role, you will be responsible for managing delinquent borrowers, negotiating payment plans, and maintaining compliance with our collections policies.Responsibilities- Conduct outbound and inbound calls...
-
Bilingual Collections Specialist
hace 1 mes
Xico, México Camino Financial A tiempo completo**About Camino Financial**We are a leading online finance company that offers business loans and solutions to help small businesses grow. Our primary focus is on lending to Latino-owned small businesses with unmet credit demand. As a tech-driven company, we have created an online credit and educational experience that helps businesses improve their financial...
-
Collections Specialist 5
hace 4 semanas
Xico, México Citi A tiempo completoThe Collections Specialist 5 plays a crucial role in ensuring the quality of tasks or services provided, with direct impact on the business. This position works under little to no direct supervision and may service an expansive and/or diverse array of products/services. The specialist applies working knowledge of technical and professional principles and...
-
Collections Specialist
hace 4 semanas
Xico, México Logitech A tiempo completoRole: Collections SpecialistAs a Collections Specialist at Logitech, you will be responsible for ensuring the completeness of invoicing (CFDI) and other customer-specific requirements around Accounts Receivable (AR) processes for Logitech's key customers in the Mexico region.Key Responsibilities:Be the primary local contact for inquiries, requests, and...
-
Collections Specialist for Hubtek
hace 3 semanas
Xico, México Hubtek A tiempo completoJob Title: Collections Specialist for HubtekDescription:We are seeking a skilled Collections Specialist to join our team at Hubtek. As a key member of our operations team, you will be responsible for supporting the administrative tasks related to our client's operational and accounting processes.Essential Duties:Enter all uncollected items into our tracking...
-
Collections Leadership Specialist
hace 3 semanas
Xico, México Td Synnex A tiempo completo**Job Overview**:The Collections Leadership Specialist will lead and motivate the Collections team through effective strategic management. This role requires strong leadership skills, including coaching and performance evaluation, as well as excellent organization skills and effective communication skills.Main Responsibilities: • Ensure the department’s...
-
Collections Specialist
hace 4 semanas
Xico, México Logitech Inc. A tiempo completoJob Summary: Logitech Inc. is seeking a highly motivated Collections Specialist to join our Global Collections team based in Mexico. The ideal candidate should possess excellent interpersonal, organizational, and analytical skills, with a strong ability to drive change and exceed customer needs.Key Responsibilities:Ensure completeness of invoicing (CFDI) and...
-
Accounting Specialist
hace 2 semanas
Xico, México Fanatics A tiempo completoAbout the RoleWe are seeking a highly skilled Accounting Specialist to join our team in Invoicing and Collections. As a key member of our accounting department, you will play a critical role in ensuring the accurate and timely management of invoices, accounts receivable, and credit processes.
-
Financial Collections Specialist
hace 2 semanas
Xico, México Alcon A tiempo completoJob Description: As a Financial Collections Specialist, you will play a critical role in ensuring timely and accurate collection of payments from assigned clients. Your responsibilities will include reviewing payment records, issuing payment complements, and reconciling accounts receivable on a monthly basis.About the Role: This is an exciting opportunity to...
-
Senior Collections Manager
hace 2 semanas
Xico, México Didi Global A tiempo completoJob Title: Senior Collections ManagerAt DiDi Global, we are seeking a highly experienced Senior Collections Manager to lead our in-house collection team. Reporting to the Head of the Operations Center, this role will be responsible for ensuring credit losses targets are met by overseeing the entire multi-channel collection process.Key Responsibilities:Ensure...
-
Financial Recovery Specialist
hace 3 días
Xico, México Quantum A tiempo completoAbout Quantum Financial TechnologiesJob Summary:We are seeking a highly skilled Financial Recovery Specialist - Collections to join our team. As a collections professional, you will be responsible for managing past-due accounts, working with borrowers to resolve delinquent loans, and helping to recover outstanding balances.Key Responsibilities:Monitor and...
-
Digital Strategy Specialist
hace 4 días
Xico, México Apple A tiempo completoCompany OverviewAt Apple, we're not just building products - we're revolutionizing entire industries. Our innovative spirit and commitment to diversity drive our mission to leave the world better than we found it.Job SummaryWe're seeking a Digital Strategy Specialist to join our Sales organization, responsible for generating revenue that fuels our ongoing...
-
Financial Collections Specialist
hace 4 días
Xico, México Camino Financial A tiempo completoAbout Camino FinancialWe are a leading online finance company offering business loans and solutions to support the growth of small businesses, particularly those owned by Latinos. Our mission is to bridge the financial gap for these entrepreneurs, providing them with access to credit and education.Our vision is to revolutionize the financial services sector...
-
Senior Manager Internal Collections Plc
hace 2 semanas
Xico, México Didi Global A tiempo completoCompany Overview: DiDi Global Inc. is a leading mobility technology platform offering a wide range of services, including ride hailing, taxi hailing, food delivery, and financial services. We strive to create a safe, inclusive, and sustainable transportation ecosystem for cities of the future.Team Overview: This role reports to the Head of Operations and is...
-
Product Strategy Specialist
hace 4 semanas
Xico, México Daimler Truck North America A tiempo completoAbout the Role:We are seeking a highly motivated and dynamic Product Strategy Specialist to join our team in Mexico. As a key member of our pricing and product development team, you will be responsible for driving successful product price positioning, comprehensive business, and market analytics in the truck segment.Main Responsibilities:Drives Mexico...
-
Marketing Strategy Specialist
hace 3 semanas
Xico, México Capgemini A tiempo completoJob SummaryWe are seeking a highly skilled Marketing Strategy Specialist to join our team at Capgemini. As a key member of our marketing team, you will be responsible for contributing to the overall marketing strategy for a specific industry, services, or partner.Key ResponsibilitiesDevelop and execute multi-channel marketing campaigns that are aligned to...
-
Senior Credit Specialist
hace 3 semanas
Xico, México Epson America, Inc A tiempo completo**Credit and Collections Expertise**Join Epson America, Inc. as a Senior Credit Specialist and take on a challenging role that requires strong credit and collections skills. In this position, you will be responsible for managing a large portfolio of accounts, adhering to department policies, and approving complex credit exposures. Your expertise in financial...
-
Collections Specialist
hace 1 mes
Xico, México Softwareone A tiempo completo**Job Function: Finance**We are seeking a highly skilled Collections Specialist to join our team.**Key Responsibilities:** Follow up with high-value customers on a regular basis to ensure timely payments. Update credit workbench and share trackers & dashboards simultaneously. Facilitate scheduled calls with the Local finance team to discuss resolutions and...