Digital Sales Representative

hace 4 semanas


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Overview

We're seeking a highly motivated and results-driven sales professional to join our team as a Digital Sales Representative. As a key member of our sales team, you will be responsible for driving online business conversion rates and providing an exceptional customer experience.

Key Responsibilities
  • Actively resolve prospect and customer inquiries to drive online business conversion rates
  • Become an expert on Zendesk products and articulate their value to informed buyers
  • Be the voice of our customers, understanding their needs and making them champions
  • Conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk
  • Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity
  • Exceed activity, pipeline, and revenue goals on a weekly basis
Requirements
  • Excellent written communication skills in English. A secondary language of French, German, Spanish, or Portuguese is highly desired
  • 1+ years of sales experience; software/SaaS experience preferred
  • Real passion for Zendesk technology and quick ability to learn tools and processes
  • Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
  • Ability to thrive in a fast-paced environment, think strategically, and excel at tactical execution against a task

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.


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