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About the Role
We are seeking a skilled and experienced Senior VIP Account Manager to join our team in Mexico. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our high-value clients, providing exceptional customer service and support.
Key Responsibilities
- Identify and assess client needs to exceed their expectations.
- Bilateral communication and collaboration to create a positive experience for our top-tier clientele.
- Average complexity tasks that include market information on various platforms.
- Suitable business activities tailored to individual preferences, including sports events.
- Additional involvement through various channels.
About the Ideal Candidate
- A results-driven professional with expertise in interpersonal skills.
- Exceptional networking skills and relevant knowledge about current industry events.
- Familiarity with CRM systems and practices is advantageous.
- Customer-centric approach and adaptability when interacting with diverse personalities.
- Presentation, public relations, and active listening skills required.
- Accountability and responsibility.