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Human Resources Operations Specialist

hace 1 mes

Saltillo, Coahuila de Zaragoza, México Pepsico A tiempo completo

About the Role:

We are seeking a highly skilled Human Resources Operations Specialist to join our team at PepsiCo. As a key member of our HR Operations team, you will be responsible for executing US HR Ops portfolio services, including inputs, hires, changes, and terminations, leveraging our Standard Model of Incidences Consolidation Process to ensure service delivery and SLA fulfillment.

Your Key Responsibilities:

  • Execute US portfolio services, including variable payments review, hires, changes, and terminations
  • Receive and validate incidence information, capturing it in our payroll system
  • Ensure payroll meets operation controls and monitor ticket reception and release to ensure SLA compliance
  • Provide excellent customer service and guarantee Service Level Agreements timing and delivery
  • Responsible for proper escalation of daily resolution issues and deliver services at defined SLAs/KPIs
  • Continuously communicate and support with local functional teams and conciliate and document process deliverables for audit preparation

What We Offer:

At PepsiCo, we offer a wide range of benefits and opportunities for growth and development. As an HR Operations Specialist, you can expect:

  • Opportunities to learn and develop every day through a wide range of programs
  • Internal digital platforms that promote self-learning
  • Development programs according to leadership skills
  • Specialized training according to the role
  • Learning experiences with internal and external providers
  • Recognition programs for seniority, behavior, leadership, moments of life, among others
  • Financial wellness programs that will help you reach your goals in all stages of life
  • A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle
  • And many more benefits and opportunities for growth and development

About Us:

PepsiCo is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.