System Administrator

hace 2 semanas


Valle de Chalco Solidaridad, México Teva Pharmaceuticals A tiempo completo

About the Role

Teva Pharmaceuticals is seeking a highly skilled System Administrator to join our Global Messaging team. As a key member of our team, you will be responsible for designing, building, and supporting our messaging systems, collaborating with IT teams and business stakeholders to provide a reliable and secure messaging environment.

Key Responsibilities

  • Participate in global Messaging projects in designing, planning, and implementation phases of projects when required;
  • Provide support for day-to-day global operational activities for Messaging platforms, including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM), and other messaging-related services;
  • Produce regular ongoing reports for management, capacity planning, and consolidation related to Global Messaging infrastructure;
  • Identify and perform daily operational tasks necessary to provide a stable and robust Exchange environment, including monitoring, proactive maintenance, and problem resolution;
  • Work on diverse sets of tools and ability to work in a geographically dispersed team to support operations in various time zones;
  • Provide tier 3 support for MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.

Requirements

  • Master's/Bachelor's degree in computer science, information technology, or 5+ years equivalent combination of education and overall experience with email technologies;
  • Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations;
  • Excellent command of English;
  • Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online;
  • Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort, or Proofpoint or similar technology);
  • Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar;
  • Excellent PowerShell scripting skills;
  • Excellent understanding of email security controls - SPF, DKIM, DMARC, and email-related DNS configurations;
  • Good understanding of MS directory services;
  • Strong interpersonal and communication skills;
  • Excellent cooperation, analytical, and presentational skills;
  • Ability to work independently and collaborate with global multinational teams.

Reports To

Associated Director IT Operations



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