Bilingual Customer Service Representative On Site
hace 3 semanas
Vacante para la empresa CS Enterprises at ConnectNet en Iztapalapa, Ciudad de México
Bilingual Customer Service Agent (On Site) No Prior Experience Required
Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
Key Responsibilities:
- Customer Service: Respond to customer queries and requests.
- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
- Problem Solving: Identify and resolve customer issues effectively.
- Data Recording: Maintain accurate records of customer interactions.
- Customer Education: Provide information about products/services.
- Internal Collaboration: Work with other departments to address customer issues.
Requirements:
- Bilingual Fluency
- Communication Skills: Excellent interpersonal communication and empathy.
- Problem Solving: Ability to find solutions.
- Flexibility: Availability for rotating schedules and weekends.
Compensation:
- Attractive and Competitive Salary
- Statutory and Superior Benefits
- Savings Fund
- Performance Bonuses
- 100% Paid Training
- If you are a student, we respect your school schedules. Both part-time and full-time positions are available.
Education Level: Media Superior
Desired Experience Level: Nível Inicial
Department Function: Atención al cliente
Industry: Call Centers / Telemarketing
Skills:
- customer service
- fluent english
- english
- inglés
- inglés conversacional
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