Bilingual Eligibility Specialist II
hace 4 semanas
Savista is seeking a highly skilled Bilingual Eligibility Specialist II to join our team. As a key member of our revenue cycle team, you will be responsible for conducting face-to-face interviews with patients to determine eligibility for financial assistance.
Key Responsibilities:
- Conduct patient interviews to gather demographic and financial information
- Assess patient eligibility for financial assistance programs
- Collaborate with healthcare teams to ensure seamless patient care
- Provide exceptional customer service and maintain a professional image
- Meet or exceed productivity, quality, and revenue metrics
Requirements:
- High school diploma or GED
- Fluent bilingual in English and Spanish
- 6+ months of experience in a customer service role
- Exceptional time management and multi-tasking skills
- Ability to handle sensitive information and maintain HIPAA compliance
Preferred Requirements:
- Experience working in financial counseling or a similar role
- Knowledge of federal or state government agencies and healthcare accounts receivable
About Savista:
Savista is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity, or any other federal, state, or local protected class.
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