Sales Support Specialist

hace 23 horas


Xico, México The Timken Company A tiempo completo
{"title": "Sales Support Specialist", "content": "Job Summary

At The Timken Company, we are seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in supporting our field Sales team on CRM tasks and business processes to increase sales efficiency and drive profitable growth of our products and services.

Key Responsibilities

  • Special Price Coordinator (Renewal) - Review expiring price reports and initiate renewals with the desired lead time, ensuring approved account pricing is loaded into SAP prior to expiration.
  • Special Price Coordinator (New Business) - Receive new business special price requests and submit NPRs or DACMs for pricing analysis and approval.
  • Customer Acceptance Coordinator (MOC) - Coordinate customer MOC project validation and approval, providing Sales teams with project information and customer notification letters.
  • PPAP Coordinator - Receive PPAP requests and complete initial customer documentation, working with plants on timing and task promise dates.
  • Customer Complaint Coordinator (GQTS) - Review GQTS for accuracy and completeness, submitting on behalf of sellers for plant action and monitoring progress.
  • Master Data Management (MDM2) - Maintain and communicate changes related to account and/or end user master data within CRM.
  • Reporting - Initiate, monitor, and submit reports on CRM task and opportunity data, expiring price reports, CIDR and supply chain data, and PPAP reports.

Requirements

  • Ability to communicate in English
  • Bachelor Degree
  • SAP knowledge

Equal Employment Opportunity

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.

"}

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