Financial Operations Coordinator
hace 1 día
Deliverect is a rapidly scaling global SaaS unicorn that revolutionises technological solutions for the hospitality and Q-commerce sectors. Our mission is to empower ambitious individuals with the skills and knowledge to make a positive impact on business.
As a Financial Operations Coordinator, you will play a pivotal role in orchestrating financial processes to enhance efficiency, effectiveness, and fiscal health. You will support our team in day-to-day activities and work closely with the Customer Success and Support Teams to handle customer escalations related to billing issues.
Key Responsibilities:
- Update and correct billing information to ensure accuracy and up-to-dateness.
- Collaborate with Customer Success and Support Teams to handle customer escalations related to billing issues.
- Ensure timely and accurate invoicing by verifying that invoices are generated and sent to customers on time.
- Update product plans and pricing in the billing system to maintain accuracy and reflect changes.
- Evaluate and escalate issues in billing system automation to maintain smooth billing operations.
Requirements:
- Field of study: Finance, business administration, MBA or similar.
- Language: English is a must, any other language is a plus.
- Attention to detail: Ensuring billing information is accurate and invoices are correct requires a high level of precision.
- Communication skills: Working closely with the Customer Success and Support Teams requires strong communication skills.
At Deliverect, we pride ourselves on a unique customer-centric approach that ripples from within our operations to the users of our platform. We're looking for a Financial Operations Coordinator to join our team in Mexico City and support our team in day-to-day activities for a duration of 6 months.
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