Financial Operations Coordinator

hace 1 día


Xico, México Deliverect A tiempo completo
{"title": "Financial Operations Coordinator", "description": "Join Deliverect's Finance Team

Deliverect is a rapidly scaling global SaaS unicorn that revolutionises technological solutions for the hospitality and Q-commerce sectors. Our mission is to empower ambitious individuals with the skills and knowledge to make a positive impact on business.

As a Financial Operations Coordinator, you will play a pivotal role in orchestrating financial processes to enhance efficiency, effectiveness, and fiscal health. You will support our team in day-to-day activities and work closely with the Customer Success and Support Teams to handle customer escalations related to billing issues.

Key Responsibilities:

  • Update and correct billing information to ensure accuracy and up-to-dateness.
  • Collaborate with Customer Success and Support Teams to handle customer escalations related to billing issues.
  • Ensure timely and accurate invoicing by verifying that invoices are generated and sent to customers on time.
  • Update product plans and pricing in the billing system to maintain accuracy and reflect changes.
  • Evaluate and escalate issues in billing system automation to maintain smooth billing operations.

Requirements:

  • Field of study: Finance, business administration, MBA or similar.
  • Language: English is a must, any other language is a plus.
  • Attention to detail: Ensuring billing information is accurate and invoices are correct requires a high level of precision.
  • Communication skills: Working closely with the Customer Success and Support Teams requires strong communication skills.

At Deliverect, we pride ourselves on a unique customer-centric approach that ripples from within our operations to the users of our platform. We're looking for a Financial Operations Coordinator to join our team in Mexico City and support our team in day-to-day activities for a duration of 6 months.

", "lang_code": "en"}

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