Empleos actuales relacionados con Guest Service Agent - Guadalajara, Jalisco - Marriott International, Inc

  • Guest Service Agent

    hace 3 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at The Westin Guadalajara. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess all guest check-ins by confirming...

  • Guest Service Agent

    hace 3 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at The Westin Guadalajara. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess all guest check-ins, including confirming reservations,...

  • Customer Service Agent

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Customer Service Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.**Key Responsibilities**Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.Process all payment types,...

  • Customer Service Agent

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Customer Service Agent to join our team at The Westin Guadalajara. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities**Process all guest check-ins by...

  • Guest Environment Expert

    hace 3 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Guest Environment Expert at Marriott International, you will be responsible for maintaining the cleanliness and organization of our hotel spaces, ensuring a memorable experience for our guests. This role requires a high level of attention to detail, a commitment to quality, and a passion for delivering exceptional...

  • Guest Environment Expert

    hace 3 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Guest Environment Expert at Marriott International, you will be responsible for maintaining the cleanliness and organization of our hotel spaces, ensuring a memorable experience for our guests. This role requires a high level of attention to detail, a commitment to quality, and a passion for delivering exceptional service.**Key...

  • Clinical Service Desk Agent

    hace 2 semanas

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Title: Clinical Service Desk AgentJob Summary:We are seeking a highly skilled Clinical Service Desk Agent to join our team at NTT DATA. As a Clinical Service Desk Agent, you will be responsible for providing exceptional customer service to our healthcare clients, resolving technical issues, and ensuring seamless support for our clinical applications.Key...

  • Guest Experience Coordinator

    hace 2 meses

    Guadalajara, Jalisco, México Marriott International A tiempo completo

    Job SummaryAt Marriott International, we're looking for a skilled and customer-focused individual to join our team as a Guest Experience Specialist. This role is a key part of our hotel's operations, and we're seeking someone who can deliver exceptional service to our guests.Key ResponsibilitiesProvide a warm and welcoming experience for guests, ensuring...

  • Front Desk Agent

    hace 3 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryAs a Front Desk Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests. This includes processing all guest check-ins, resolving any late or disputed charges, and answering guest calls and messages.Key ResponsibilitiesProcess all guest check-ins by...

  • Reservation Agent

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Reservation Agent to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.**Key Responsibilities**Process all reservation requests, changes, and cancellations in a...

  • Healthcare Clinical Service Desk Agent

    hace 3 semanas

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Title: Healthcare Clinical Service Desk AgentJob Summary:NTT DATA Services is seeking a Healthcare Clinical Service Desk Agent to join our team. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing exceptional support to our healthcare customers.Key Responsibilities:Respond to...

  • Clinical Service Desk Agent

    hace 3 semanas

    Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Clinical Service Desk Agent to join our team at NTT DATA Services. As a key member of our Provider Clinical Service Desk, you will be responsible for providing exceptional customer service and technical support to our healthcare customers.Key ResponsibilitiesRespond to incoming service desk calls...

  • Clinical Service Desk Agent

    hace 7 días

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    **Job Summary:**We are seeking a skilled Clinical Service Desk Agent to join our team. In this role, you will be responsible for handling inbound customer calls, providing technical support, and resolving issues in a timely manner.**Key Responsibilities:**Provide exceptional customer service and technical support via phone, email, or chatRespond to and...

  • Atenciónde Servicio al Cliente Bilingüe

    hace 7 días

    Guadalajara, Jalisco, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS:****Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida)****Resumen del Puesto**:Buscamos un profesional para desempeñar el papel de Agente de Servicio al Cliente Bilingüe en nuestra empresa Customer Service IS. En este puesto, serás la conexión entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...

  • Service Desk Specialist

    hace 3 semanas

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    Service Desk Agent OpportunityWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and effective issue...

  • Dining Room Service Associate

    hace 7 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Dining Room Service Associate to join our team at The Westin Guadalajara. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests and ensuring their satisfaction with each meal.Provide attentive and personalized service to guests, ensuring their needs are met...

  • Dining Service Professional

    hace 6 días

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a highly skilled Dining Service Professional to join our team at AC Hotel Guadalajara Mexico. As a Food and Beverage Server, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of outstanding.Key ResponsibilitiesServe food and beverage courses to guests in a...

  • Customer Service Representative

    hace 7 días

    Guadalajara, Jalisco, México Intugo Call Center A tiempo completo

    At Intugo Call Center, we are seeking a highly skilled Customer Experience Agent to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in customer-facing roles.As a Customer Experience Agent, you will be responsible for providing top-notch service to our clients,...

  • Customer Service Representative

    hace 1 semana

    Guadalajara, Jalisco, México Wipro A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Agent to join our team at Wipro. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients and actively resolving their issues in a timely manner.Key ResponsibilitiesProvide effective technical support to clients via telephone and/or...

  • Customer Service Agent

    hace 1 mes

    Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, providing Customer Experience & Operational Support for modern companies.We're looking for passionate customer service professionals who can deliver personalized and memorable experiences for our clients and customers.Key ResponsibilitiesRespond to...

Guest Service Agent

hace 2 meses

Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marriott International, Inc. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types, including room charges, cash, checks, debit, or credit.
  • Process all check-outs, including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports, including number of arrivals, departures, and identify any special requests.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to Accounting specifications.
Requirements:
  • Follow all company safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.