Medical Virtual Assistant

hace 5 días

Zacatecas, México Portiva A tiempo completo

At Portiva, we're committed to helping doctors and medical professionals manage their practices efficiently. Our team is dedicated to providing top-notch support services that cater to the unique needs of each client.

Salary: $3,000.00 - $4,000.00 per week

About the Job:

We are seeking an experienced Medical Virtual Assistant to provide administrative support to US-based doctors, nurses, or other healthcare professionals in their clinical practice. As a key member of our team, you will be responsible for handling various tasks such as patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records.

Key Responsibilities:

  • Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
  • Obtaining medical history; Navigating through different EMR systems such as Cerner, Epic, AthenaNet/AthenaHealth, NextGen, Practice Fusion, Kareo, EClinical Works
  • Verifying healthcare insurance coverage and eligibility
  • In charge of health promotion, explaining care plans, admissions, new patient intake, and front-desk triage
  • Establishing professional relationships with medical professionals and patients; Acts as a primary liaison between patients and providers
  • Strict adherence and compliance with HIPAA policy
  • Medical Scribing
  • Medical Billing

Requirements and Skills:

  • Degree in medical and health sciences
  • Excellent English speaking skills (both oral and written proficiency)
  • At least 1-2 years of experience in a medical-related background, Worked previously as VA in a medical setting or Worked locally at a Doctor's office.
  • Experience in US healthcare and Medical scribing is a plus but is not required
  • HIPAA Certification is a plus
  • Proficient computer skills, including Microsoft Office Suite and/or G Suite and other technology tools
  • Able to manage time effectively and efficiently
  • Able to organize and manage large amounts of files, tasks, schedules, and information

Contact Information: If you're passionate about delivering exceptional support services and working in a dynamic environment, please submit your application. We look forward to hearing from you

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