Medical Virtual Assistant

At Portiva, we're committed to helping doctors and medical professionals manage their practices efficiently. Our team is dedicated to providing top-notch support services that cater to the unique needs of each client.

Salary: $3,000.00 - $4,000.00 per week

About the Job:

We are seeking an experienced Medical Virtual Assistant to provide administrative support to US-based doctors, nurses, or other healthcare professionals in their clinical practice. As a key member of our team, you will be responsible for handling various tasks such as patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records.

Key Responsibilities:

• Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
• Obtaining medical history; Navigating through different EMR systems such as Cerner, Epic, AthenaNet/AthenaHealth, NextGen, Practice Fusion, Kareo, EClinical Works
• Verifying healthcare insurance coverage and eligibility
• In charge of health promotion, explaining care plans, admissions, new patient intake, and front-desk triage
• Establishing professional relationships with medical professionals and patients; Acts as a primary liaison between patients and providers
• Strict adherence and compliance with HIPAA policy
• Medical Scribing
• Medical Billing

Requirements and Skills:

• Degree in medical and health sciences
• Excellent English speaking skills (both oral and written proficiency)
• At least 1-2 years of experience in a medical-related background, Worked previously as VA in a medical setting or Worked locally at a Doctor's office.
• Experience in US healthcare and Medical scribing is a plus but is not required
• HIPAA Certification is a plus
• Proficient computer skills, including Microsoft Office Suite and/or G Suite and other technology tools
• Able to manage time effectively and efficiently
• Able to organize and manage large amounts of files, tasks, schedules, and information

Contact Information: If you're passionate about delivering exceptional support services and working in a dynamic environment, please submit your application. We look forward to hearing from you